Customer Service Representative

6 hours ago


Kīhei, Hawaii, United States Kelii Mawae - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional service to our customers and helping them achieve their insurance and financial goals.

Responsibilities
  • Establish and maintain strong relationships with customers, understanding their needs and preferences.
  • Use a customer-centric approach to educate customers about insurance options and develop personalized solutions.
  • Identify opportunities to upsell and cross-sell State Farm products and services, driving revenue growth and customer satisfaction.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Strong problem-solving skills, with the ability to analyze complex situations and develop creative solutions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Proficiency in computer applications, including State Farm's proprietary systems.
What We Offer
  • Competitive hourly pay and commission/bonus structure.
  • Comprehensive health benefits, including medical, dental, and vision coverage.
  • Paid time off, including vacation and personal/sick days.
  • Flexible scheduling, with opportunities for remote work.
  • Opportunities for professional growth and advancement within our agency.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. We look forward to hearing from you



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