Customer Service Liaison

1 week ago


Kankakee, Illinois, United States Vince Clark - State Farm Agent Full time

**About the Role**

Vince Clark - State Farm Agent is seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will play a vital role in establishing and maintaining strong relationships with our customers, providing them with exceptional service and support.

**Responsibilities**

  • Develop and maintain a deep understanding of our customers' needs and preferences.
  • Utilize a customer-centric approach to identify and address customer concerns, ensuring a high level of satisfaction and loyalty.
  • Collaborate with our team to develop and implement effective strategies to drive customer engagement and retention.
  • Stay up-to-date on industry trends and developments, applying this knowledge to enhance our customers' experience.

**Requirements**

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proven ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Strong problem-solving skills, with a focus on finding creative solutions to customer challenges.
  • Ability to work independently and as part of a team, with a willingness to adapt to changing circumstances.

**What We Offer**

  • A competitive salary and commission structure, with opportunities for growth and advancement.
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
  • A dynamic and supportive work environment, with ongoing training and development opportunities.


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