Customer Service and Store Maintenance Specialist

7 days ago


Saint Clairsville, Ohio, United States Ollie's Bargain Outlet, Inc. Full time

Job Overview

The Customer Service and Store Maintenance Specialist is a vital role at Ollie's Bargain Outlet, Inc. where you will be responsible for providing exceptional customer service and maintaining the store appearance.

Primary Responsibilities:

  • Maintaining a neat and organized store environment in assigned zones.
  • Providing top-notch customer service, addressing inquiries, and resolving issues promptly.
  • Assisting with training new team members and ensuring they understand company policies and procedures.
  • Knowledgeable about all promotions and advertisements to effectively communicate with customers and drive sales.
  • Supporting Ollie's Army and other donation programs throughout the year.
  • Communicating customer needs to Team Leaders when necessary.
  • Maintaining overall store cleanliness and adhering to high standards of hygiene.

Requirements and Qualifications:

  • Minimum six months' retail experience in a mid-size to large retail service-oriented business preferred.
  • Ability to work evenings, weekends, and holidays on a regular basis.
  • Effective communication skills, accuracy, attention to detail, and organizational abilities.
  • Possess sound judgment, confidentiality, and a positive attitude.
  • Interpersonal and listening skills are essential for interacting with customers and colleagues.

Estimated Salary Range: $30,000 - $40,000 per year

Benefits: Competitive salary, 20% associate discount on all purchases, strong field sales career growth & talent development culture for top performers, vast array of voluntary benefits, and more

About Ollie's Bargain Outlet, Inc.: We are an equal opportunity employer dedicated to creating a diverse and inclusive workplace. Apply now: https://www.aplitrak.com/


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