Grocery Department Assistant

7 days ago


Wilmington, North Carolina, United States Food Lion Full time
Job Overview

Food Lion is seeking a highly motivated and customer-focused Grocery Department Assistant to join our team in Wilmington, NC. As a key member of our store staff, you will play a vital role in ensuring that our customers receive exceptional service and have an enjoyable shopping experience.

About the Role

This is a full-time opportunity that requires excellent interpersonal, organizational, communication, and customer service skills. You will be responsible for maintaining standards in accordance with company policies and procedures, maximizing sales through excellent customer service, and minimizing shrink through proper utilization of standard practices.

Responsibilities:
  • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
  • Courteous and helpful to other associates
  • Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking
  • Maintain shelf allocations by stocking from tag to tag
  • Place only saleable merchandise on the shelves
  • Ensure that ordering, receiving, preparation, conditioning, and displaying of merchandise are done in accordance with policies and guidelines
  • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
  • Maintain a complete understanding of and adherence to company guidelines, policies, and standard practice
  • Understand and follow Food Safety and Workplace Safety guidelines and procedures
  • Observe and correct all unsafe conditions that could cause associate or customer accidents
  • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
  • Ensure compliance with local, state, and federal regulations
Requirements:

To be successful in this role, you should possess the following qualifications:

  • High school graduate or equivalent preferred
  • Excellent interpersonal, organizational, communication, and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to use technical information to solve problems
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Salary and Benefits:

The estimated annual salary for this role is $45,000 - $60,000, depending on experience and performance. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

About Food Lion:

Food Lion is committed to providing equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression or any other characteristic protected by law.



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