Healthcare Insurance Advocate

6 days ago


Allen, Texas, United States Insight Global Full time

Company Overview: Insight Global is a dynamic organization seeking an Inbound Call Center Representative to join their team. This role involves taking inbound calls from providers and/or patients to discuss their healthcare insurance.

Salary: $18/hour, offering a competitive rate for this position.

Job Description: As an Inbound Call Center Representative, you will be responsible for walking clients through their healthcare insurance options, providing exceptional customer service, and ensuring seamless communication. With training provided, you will be equipped to excel in this role and potentially work remotely after 90 days.

Required Skills and Qualifications:

  • A minimum of 1-2 years of experience in an Inbound Call Center environment
  • Strong customer service skills and professionalism
  • Reliability and excellent verbal and written communication skills
  • The ability to obtain a flu shot prior to the start date and provide documentation

Bonus Requirements:

  • Prior experience in healthcare or provider/physician contact centers
  • Knowledge of managed care provider settings, including coding and billing

About the Role: This contract-based position offers potential extensions and opportunities for hire. As a key member of the Insight Global team, you will be measured on KPIs and standards outlined in the contract.



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