Platelet Donation Scheduling Specialist

3 weeks ago


Appleton, Wisconsin, United States Community Blood Center Full time
Job Summary

As a Telerecruiter Platelet Specialist at the Community Blood Center, you will play a vital role in scheduling lifesaving platelet donation appointments. Your excellent communication skills and ability to work in a fast-paced environment will make you a valuable asset to our team.

Key Responsibilities
  • Make outbound telephone calls to schedule platelet donation appointments and convert whole blood donors to platelet donations.
  • Direct incoming calls and provide information on the Community Blood Center's programs, services, and special blood needs.
  • Monitor blood type inventory and donor site schedules to determine which donors to call and schedule.
  • Achieve individual performance expectations for appointments scheduled, show rate, and customer service.
Requirements
  • Pleasant and polite telephone manners.
  • Ability to work in a professional manner and maintain strict confidentiality of CBC and CBC donor information.
  • Excellent organizational, oral, and written communication skills.
  • Strong, flexible interpersonal skills and data entry/computer skills.
What We Offer

A part-time position with a schedule of 24 hours/week, Monday through Friday, 2pm-8pm, and Saturday, 8am-12pm (once per month). We offer a competitive salary and opportunities for professional growth and development.



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