Bilingual Patient Services Coordinator

4 hours ago


Fall River, Massachusetts, United States Wheeler Clinic Full time
Job Summary

We are seeking a highly skilled and bilingual Patient Services Representative to join our team at Wheeler Clinic. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers. Your primary focus will be on registering new patients, obtaining insurance information, and entering data into our Electronic Health Record (EHR) system.

Key Responsibilities
  • Provide exceptional customer service to patients, families, and healthcare providers
  • Register new patients, obtain insurance information, and enter data into the EHR system
  • Collect and verify patient demographic and insurance information
  • Manage scheduling for all disciplines, including medical, dental, and behavioral health
  • Process and sort incoming faxes and mail
  • Support supervisor in monitoring office supplies and ordering as necessary
  • Maintain all scanning and indexing per Wheeler's protocols
Requirements
  • Bilingual in Spanish and English
  • High School diploma and one year of progressively responsible work experience
  • Experience with Microsoft Office products and other software programs
  • Valid driver's license and ability to safely operate a vehicle
Benefits

At Wheeler Clinic, we offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as access to wellness programs and education reimbursement. We are committed to supporting your career growth and well-being.

Why Join Our Team?

As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, where you can make a real difference in the lives of our patients and families. We are committed to providing exceptional care and service, and we are looking for individuals who share our values and passion for healthcare.



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