Operations Manager

7 days ago


San Jose, California, United States Universal Maintenance Full time

Job Title: Operations Manager - Cleaning Services

Location: Northern California

Salary: $55,000 - $65,000 per year

About the Role:

We are seeking an experienced Operations Manager to join our team at Universal Maintenance. As an Operations Manager, you will be responsible for overseeing the daily operations of our cleaning services department.

Key Responsibilities:

  • Manage and Coordinate Cleaning Services: Oversee the scheduling, coordination, and management of cleaning services for commercial properties in Northern California.
  • Supervise Field Supervisors: Supervise a team of Field Supervisors who are responsible for ensuring that cleaning services are provided in accordance with client specifications.
  • Monitor Quality and Customer Satisfaction: Conduct regular quality control checks to ensure that cleaning services meet client expectations.
  • Maintain Client Relationships: Develop and maintain strong relationships with clients to understand their needs and preferences.
  • Collaborate with Account Managers: Work closely with Account Managers to develop and implement effective cleaning schedules and service plans.

Requirements:

  • Experience: 3+ years of experience in operations management or a related field.
  • Education: High school diploma or equivalent required; bachelor's degree preferred.
  • Skills: Strong communication and problem-solving skills; ability to work independently and as part of a team; proficiency in Microsoft Office software.
  • Certifications/Licenses: Valid driver's license required.

Benefits:

  • Paid Time Off: Competitive paid time off program.
  • Health Insurance: Comprehensive health insurance plan.
  • Retirement Plan: 401(k) retirement plan with company match.
  • Professional Development: Opportunities for professional growth and development.


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