Department Manager

1 week ago


Florence, Alabama, United States Wakefield's Martin's Full time
Job Title: Department Manager - Sales and Operations

Estimated Salary: $55,000 - $65,000 per year

About the Role:

We are seeking a highly motivated and experienced Department Manager to join our sales and operations team at Martin's Family Clothing. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of sales associates.

Key Responsibilities:
  • Sales and Revenue Growth:
    • Analyze sales data and market trends to identify opportunities for growth and implement strategies to increase sales revenue
    • Maintain a high level of knowledge about products, services, and promotions to effectively communicate with customers and drive sales
  • Team Leadership and Development:
    • Recruit, train, and develop a team of sales associates to ensure they have the skills and knowledge needed to provide excellent customer service
    • Counsel and coach sales associates to improve performance and achieve sales goals
  • Customer Service and Experience:
    • Ensure that all customers receive exceptional service and experience in the department
    • Address customer complaints and concerns in a timely and professional manner
  • Operations and Logistics:
    • Manage daily store operations, including receiving and processing merchandise, maintaining visual displays, and ensuring a clean and organized store environment
    • Collaborate with other departments to ensure seamless execution of company initiatives and programs
Requirements:
  • Bachelor's degree in Business Administration or related field
  • Minimum 3 years of retail management experience, preferably in a department manager role
  • Proven track record of sales growth and revenue increase
  • Strong leadership and communication skills, with the ability to motivate and develop a team
  • Excellent customer service skills, with the ability to build strong relationships with customers
  • Ability to work in a fast-paced environment, with flexibility to adapt to changing priorities and deadlines
What We Offer:
  • A competitive salary and bonus structure
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A generous paid time off policy, including vacation and sick leave
  • Opportunities for career growth and professional development


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