Artificial Intelligence Solutions Strategist

2 days ago


Addison, Texas, United States ServiceNow Full time

Job Overview

We are seeking an experienced Artificial Intelligence Solutions Strategist to join our team at ServiceNow. As a key member of our Advanced Technology Group, you will play a crucial role in defining and implementing AI solutions that drive business value for our customers.

About the Role

The AI Solutions Strategist will be responsible for developing and executing strategies to accelerate customer adoption of AI-powered workflows. This includes working closely with cross-functional teams to validate AI solutions, capture best practices, and drive future product innovation.

Key Responsibilities

  • Lead the delivery of AI solutions that meet customer requirements within budget and on time, following ServiceNow's NowCreate methodology.
  • Manage engagement governance, timeline, scope, risk, change management, resourcing, reporting, and financials.
  • Act as a thought leader, guiding successful delivery and customer outcomes.
  • Collaborate with cross-functional projects, senior-level executives, and customers to deliver a unique customer experience.

Requirements

  • A blend of technical expertise, project management skills, and excellent communication abilities.
  • 8+ years in Customer Engagement or Program management roles.
  • Skills in business relationship management.
  • Prior experience with implementing or supporting ServiceNow products in an Enterprise.
  • Strong cross-functional, technical Program & Project Management experience.

What We Offer

  • An estimated salary range of $140,000 - $200,000 per year, depending on location and experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • The opportunity to work with a leading company in the AI space and contribute to the development of innovative solutions.

About Us

ServiceNow is an Equal Employment Opportunity Employer. We value diversity and inclusion in the workplace and strive to create an environment where all employees feel welcome and supported.



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