Veterinary Clinic Support Professional

1 week ago


Petaluma, California, United States PetIQ Full time
About PetIQ

PetIQ is a leading provider of pet health and wellness products and veterinary services. Our mission is to enhance the lives of pets and their families through convenient and affordable access to quality care.

Job Overview

This role offers an exciting opportunity to join our team as a Veterinary Clinic Support Professional. As a key member of our clinic staff, you will play a vital role in delivering exceptional customer service and supporting the Veterinarians in our clinics.

Key Responsibilities:
  • Collect payment, dispense and label medication, and review discharge paperwork with pet parents.
  • Safely restrain/hold pets for wellness procedures including vaccines, nail trims, and microchipping.
  • Collect and prepare blood and fecal samples for laboratory testing.
  • Drive vans to and from clinics responsibly; load and unload the vans upon arrival and departure.
  • Make recommendations for services and products to every pet, every time, based on the pet's lifestyle and an understanding of canine and feline diseases.
  • Maintain a clean and sanitary work environment by disinfecting surfaces and equipment between each pet.
  • Ability to execute inventory processes by maintaining accurate product counts and managing expiration dates for vaccines and products.
  • Promote a culture of safety in your clinic and live our values while reinforcing our brand promise with pet parents, partners, and team members.
  • Provide customer service to pet parents by answering questions and assisting them through the clinic process.
Requirements:
  • Must be 18 years of age or older.
  • Valid driver's license.
  • Must be able to work weekends, varied weekdays, and times, occasional overnights.
  • Reliable transportation to and from work.
  • Present professional appearance and positive conduct.
  • Punctuality and dependability highly valued.
  • Must be able to drive a company vehicle for long hours and in various terrain and weather conditions.
  • Some outdoor clinic work and activities may be necessary.
  • Must be able to work for prolonged periods of time in the field, including 12–14-hour days.
Salary:

$45,000 - $60,000 per year (estimated)

Benefits:

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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