Medical Service Associate
4 weeks ago
We are seeking a highly skilled and detail-oriented Medical Service Associate to join our team at Spaulding Hospital. As a Medical Service Associate, you will provide clinical and administrative support to our outpatient physician practice, ensuring the highest level of patient care and safety.
Key Responsibilities- Check in patients, ensuring accurate communication of patient information and notification of medical staff.
- Transfer patients from reception to clinical treatment areas, facilitating vital signs and medication reconciliation.
- Prepare exam rooms and assist physicians with special procedures.
- Process physician charges, ensuring diagnostic coding is completed within established timeframes.
- Transcribe physician orders for lab, radiological studies, and outside tests, providing patient instructions and notifying ordering physicians of results.
- Provide accurate communication to patients as directed by physicians.
- Schedule, cancel, and reschedule patient appointments as requested by patients and/or physicians.
- Prepare and maintain clinical treatment areas, ensuring cleanliness and safety.
- Perform administrative duties, including answering phones, supporting insurance requirements, photocopying, typing, faxing, and inventory management.
- Interview prospective patients, families, and referral sources, adhering to established guidelines.
- Preferred: Certification as a Medical Assistant, Associate's or Bachelor's Degree in a related discipline.
- Preferred: One year of experience in a medical/physician's office setting.
- Required: Effective verbal, electronic, and written communication skills, computer proficiency, and ability to learn new software.
Spaulding Hospital is committed to diversity in the workplace, providing equal employment opportunity to all persons regardless of race, religious creed, color, national origin, sex, sexual orientation, gender identity, genetic information, age, ancestry, veteran status, disability, or any other basis protected by law.
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