Loan Services Professional

7 days ago

Albany, New York, United States Glens Falls National Bank & Trust Company Full time

Glens Falls National Bank & Trust Company seeks a highly skilled Loan Services Representative to join our team. This role is ideal for individuals with experience in clerical functions, problem-solving, and customer service.

About the Position:

This opportunity will be perfect for those who have a strong understanding of administrative tasks, data entry, and document preparation. The selected candidate will work collaboratively in a call center environment, ensuring accurate and timely information is provided to customers.

Responsibilities:

  • Provide administrative support to the Loan Services Department, including updating loan data, assembling documentation, and delivering documents to internal customers.
  • Maintain accurate loan files with proper signatures, dates, and relevant data, adhering to company policies, department procedures, and government regulations.
  • Perform various clerical duties, utilizing office computers for data input and reporting, as required.
  • Respond to customer inquiries regarding loan processing, documentation, and other loan-related information.

Requirements:

  • High School Diploma or equivalent is required.
  • One year of office environment experience is preferred.
  • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
  • Strong communication skills, both written and verbal, with the ability to interact with customers, coworkers, and management.

Benefits:

The salary range for this position is $17.00 - $19.00 per hour, commensurate with experience and education. Additional compensation may be earned through the company's annual bonus program, subject to individual and company performance.

As an equal opportunity employer, we offer a comprehensive benefits package featuring competitive compensation, medical, dental, and vision insurance, flexible spending plan, multiple retirement plans, education and tuition reimbursement, and an employee assistance program.

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