Auto Total Loss Claims Negotiator

7 days ago


Parsippany, New Jersey, United States Plymouth Rock Assurance Full time
Job Description

We are seeking an experienced Auto Total Loss Claims Negotiator to join our team in Boston, Massachusetts. As a member of our claims organization, you will be responsible for negotiating and settling total loss claims with insureds and claimants.

Key Responsibilities:
  • Negotiate total loss settlements within company guidelines and multi-jurisdictional regulations
  • Communicate effectively with vehicle owners and explain the total loss evaluation methodology
  • Review damage estimates to determine if vehicles are total losses
  • Document all settlements and actions in the claim file system
  • Work directly with salvage vendors to move vehicles and obtain bids when necessary
  • Negotiate and settle claims within individual authority or escalate to supervisor as needed
Requirements:
  • Property and casualty claims handling experience preferred
  • Excellent oral and written communication skills
  • Ability to work independently and in a team environment
  • Proficient in MS Office applications
Benefits:
  • Estimated salary: $65,000 - $80,000 per year, depending on experience
  • 4 weeks accrued paid time off + 9 paid national holidays per year
  • Robust wellness and health reimbursement programs
  • 401(k) bonus program
  • Tuition reimbursement
  • Auto and home insurance discounts
  • Volunteer opportunities
  • Company-paid life and disability insurance plans
  • Optional medical, dental, vision, legal, pet insurance, FSA, and identity theft protection plans
About Us:

Plymouth Rock Assurance is a leading personal and commercial auto and homeowner's insurance company in the Northeast and mid-Atlantic regions. We write and manage over $2.2 billion in insurance policies and have built an unparalleled reputation for service. Our employees thrive in our empowering environment, and our customers are among the most loyal in the industry.



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