Customer Service Representative

4 weeks ago

Rutland, Vermont, United States Hannaford Full time
Job Summary

As a Customer Service Representative at Hannaford, you will be responsible for providing exceptional customer service to our valued customers. You will be the face of our company, ensuring that every customer interaction is positive and memorable. Your role will involve assisting customers with their shopping needs, answering questions, and resolving any issues that may arise. You will also be responsible for maintaining a clean and organized store environment, adhering to company policies and procedures, and working collaboratively with your team to achieve sales goals.

Key Responsibilities

Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
Maintain a clean and organized store environment, adhering to company standards and procedures.
Assist customers with their shopping needs, answering questions and providing product information.
Work collaboratively with your team to achieve sales goals and meet customer expectations.
Maintain a positive and professional attitude, adhering to company values and policies.

Requirements

Effective communication and customer service skills.
Ability to work in a fast-paced environment, handling multiple tasks and priorities.
Strong problem-solving skills, with the ability to think critically and resolve issues effectively.
Ability to work collaboratively with others, building strong relationships and a positive team dynamic.
Physical ability to stand for long periods, lift up to 25 pounds, and perform other tasks as required.

Preferred Qualifications

Previous customer service experience, preferably in a retail environment.
Ability to work flexible hours, including weekends and holidays.
Basic math skills, with the ability to handle cash and operate a point-of-sale system.
Ability to learn and adapt to new systems and processes, with a willingness to take on new challenges and responsibilities.

What We Offer

Hannaford offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for career advancement and professional growth, as well as a fun and supportive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Equal Opportunity Employer

Hannaford is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. We are proud to be an employer of choice for individuals with disabilities and are committed to providing reasonable accommodations to ensure equal access to employment opportunities. If you require a reasonable accommodation to apply for or perform the essential functions of this role, please contact our HR department at [insert contact information].

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