Concierge Ambassador

We are seeking a highly skilled and professional Concierge Ambassador to join our team at Capital Concierge LLC. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring the overall satisfaction of our residents.

The successful candidate will possess excellent communication skills, a pleasant demeanor, and the ability to work effectively in a fast-paced environment. You will be required to greet residents and guests, handle package deliveries, and assist with various administrative tasks.

• Customer Service: Provide outstanding customer service to residents and guests, responding to their queries and resolving any issues promptly.
• Package Handling: Manage package deliveries, holding packages for pickup and notifying residents when they arrive.
• Administrative Support: Assist with various administrative tasks, including scheduling move-ins and move-outs, facilitating deliveries, and monitoring surveillance cameras.
• Community Engagement: Interact with residents, build relationships, and foster a sense of community within the building.

• Experience: 1-2 years of customer service experience, preferably in a concierge or hospitality role.
• Skills: Excellent communication skills, ability to multitask, strong problem-solving skills, and a pleasant demeanor.
• Qualifications: High school diploma or equivalent required; background check and references required.

• Competitive Salary: $50,000 - $60,000 per year, depending on experience.
• Benefits Package: Comprehensive benefits package, including health insurance, paid time off, and retirement plan.
• Opportunities for Advancement: Opportunities for career growth and advancement within the company.