Service Valet
5 days ago
We are seeking a highly motivated and customer-focused Service Valet to join our team at Coastal Auto Sales Inc in Huntington Beach. This is an ideal entry-level position for individuals eager to begin a career in the automotive service industry.
About the RoleThe Service Valet plays a vital role in creating a great service experience for our guests, ensuring all guest vehicles are washed and handled with excellent care. Key responsibilities include greeting customers, controlling service traffic flow, determining appointment status, recording customer information, assisting service advisors, maintaining a clean and safe service drive area, and adhering to customer service processes.
Responsibilities- Greet all customers entering the service area with a friendly and upbeat attitude, answering their questions, and directing them to the appropriate person or location
- Control service traffic flow and parking
- Determine if customers coming into service have an appointment
- Record customer's name, VIN, tag number, mileage, and existing vehicle damage
- Assist service advisors when needed
- Maintain a clean and safe service drive area, free of dirt, water, leaves, snow, etc.
- Maintain a professional appearance
- Place vehicle interior protection in each vehicle
- Tag keys and place mirror tags in all vehicles
- Move vehicles to appointed parking areas and ensure all windows are up and all vehicles are locked
- Adhere to all customer service processes
- Fill in for shuttle drivers as needed
- Bring customers' vehicles to the front of service drive when directed
- Ensure customers' vehicles are free of dirt and grease from their service visit
- Guide vehicles through the car wash
- Full-time availability; candidates must be at least 18 years old
- A valid driver's license and acceptable driving record
- Experience driving a range of vehicles, including manual transmission (if applicable)
- Exceptional commitment to safety
- Strong sense of accountability
- Excellent communication and a positive attitude
- An eye for presentation and detail
- Competitive hourly rate of $16.00/hr
- Opportunities for advancement and career growth within the company
- Tuition reimbursement for employees looking to further their education
- Comprehensive medical, dental, and vision plans for eligible employees
- Employee referral bonus program
- Generous discounts on sales, service, and parts at any Coastal Auto Sales Inc location
- 401k matching and flexible spending account options
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