Automotive Service Team Member

1 week ago


Johnston, United States Protech Automotive Services Full time

We are seeking a skilled and dedicated Service Advisor to join our team at Protech Automotive Services, a leading family-owned automotive repair shop in Rhode Island. As a Service Advisor, you will be the primary point of contact for customers, ensuring a flawless service experience through effective communication and accurate understanding of their needs.

About the Role

This is a full-time position with a competitive salary range of $65,000 - $105,000 per year, depending on experience. The ideal candidate will have prior experience as a service advisor or in a similar role, with excellent customer service skills and proficiency in computer systems.

Key Responsibilities
  • Greet customers and accurately understand their service needs and expectations
  • Create detailed repair orders and assign work to technicians
  • Develop comprehensive estimates for parts, labor, and materials based on technician feedback
  • Conduct effective conversations with customers regarding necessary repairs and maintenance
  • Order parts and coordinate with technicians to ensure timely and high-quality service
What We Offer
  • A clean and modern facility with excellent amenities
  • A warm and inviting culture where everyone is treated with respect
  • A competitive pay structure with opportunities for growth and development
  • An excellent benefits package including paid vacations, holidays, 401k with company match, and top-notch medical, dental, and vision insurance
  • Opportunities for training and continued education

At Protech Automotive Services, we value excellence, ongoing growth, and building a talented team. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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