Sales Associate

3 weeks ago


Orange, California, United States Lovesac Full time
The Role:

We are seeking a Sales Associate who will have a passion for our products and customers, creating a unique experience. You will identify customer needs through our proprietary selling process, demonstrating, quoting and closing sales, providing a customized shopping experience.

Key Responsibilities:

  1. Meet or exceed all goals and key performance indicators (KPIs).
  2. Utilize our proprietary selling process, providing each customer with outstanding service, greeting and acknowledging every customer, demonstrating all products, and maintaining outstanding standards.
  3. Consistently educate clients of current promotional offerings and products while maintaining knowledge of current promotional offerings and products.
  4. Maintain inventory integrity and accuracy, protecting company assets at all times.
  5. Assist in the execution of any promotional campaigns, including product placement and marketing updates, pursuant to company standards.
  6. Partner with store management to ensure that all customer service issues are resolved, and enhance all aspects of customer service, including order management.
  7. Maintain store standards, including merchandising, marketing, store cleanliness, and safety, in accordance with company operating policies and procedures.
  8. Maintain a calm demeanor and manage issues professionally and respectfully, in accordance with company standards.
  9. Act with integrity and trust, modeling behavior that respects employees, peers, and customers, in accordance with the core values of our company.

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