Nurse Triage Specialist
4 weeks ago
Job Summary:
We are seeking an experienced Registered Nurse to join our team as a Triage Nurse in our OBGYN Outpatient department. The successful candidate will be responsible for managing a busy triage call line, handling patient inquiries, updating patient profiles, and coordinating care when needed. This is an excellent opportunity for nurses with Labor and Delivery experience to transition into a role focused on patient triage and care coordination.
Key Responsibilities:
- Manage a busy triage call line, answering patient questions and providing solutions.
- Update patient conversations and details in EPIC, ensuring accurate record-keeping.
- Triage patient symptoms, provide education, and offer appropriate recommendations.
- Schedule appointments or recommend ER/Urgent Care for more serious conditions.
- Follow up on patient cases and assess ongoing needs.
- Escalate questions or concerns to providers when necessary.
- Message providers through the portal regarding patient care.
- Handle prescription refill requests.
- Administer occasional injections when required.
Qualifications:
- BSN required.
- Minimum of 1 year of inpatient Labor and Delivery experience.
- Active BLS certification.
- Maryland RN License required.
Preferred Skills:
- EPIC experience is a plus.
- Strong communication skills and ability to work in a fast-paced environment.
Soft Skills:
- Reliable and pleasant to work with.
- Must abide by employee dress code (no facial piercings, only small earrings, natural hair color).
Compensation:
- Pay rate: $40- 45/hr based on exp.
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