Credit Analyst

3 days ago


Atlanta, Georgia, United States Credit Acceptance Corporation Full time
About the Role

Credit Acceptance Corporation is seeking a highly skilled Credit Analyst to join our team. As a Credit Analyst, you will play a critical role in helping our dealers grow their businesses by resolving open requirements on customer applications and providing exceptional customer service.

Key Responsibilities
  • Handle phone calls from stakeholders to resolve issues and provide support
  • Review, validate, and verify information through document review, internet searches, and phone calls to quickly fund compliant deals
  • Provide high-level customer service to maintain relationships with stakeholders
  • Resolve and document dealer inquiries not related to the funding process
  • Manage dealer pipelines by addressing license, title, audit, and inventory issues
  • Welcome and onboard new dealers by offering initial funding assistance
  • Perform other duties as assigned
Requirements
  • Bachelor's degree or equivalent Credit Acceptance work experience
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Compliance with company policies, processes, and legal guidelines
  • Availability to work Saturday shifts with an offsetting flex day during regular work week (non-peak season) and mandatory overtime during peak season (January thru April) and month-end
Preferred Qualifications
  • Customer service experience in a call center environment
  • Interaction with auto dealers in current or past role
  • Experience reviewing contracts/legal documents with strong attention to detail
  • Experience interpreting existing rules/guidelines and applying them appropriately to make decisions
Our Company Culture

Credit Acceptance Corporation is proud to be an award-winning company with a world-class culture shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. We offer an excellent benefits package, including 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/dental/vision, and many non-standard benefits that make us a Great Place to Work.

What We Offer
  • Targeted compensation: $23.00-$25.00/hour based on experience
  • Uncapped monthly bonus potential based on individual performance
  • Excellent benefits package
Equal Opportunity Employer

Credit Acceptance Corporation is dedicated to providing a safe and inclusive working environment for all. We are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.



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