Vehicle Service Specialist

1 week ago


Charlotte, North Carolina, United States The Auto Club Group Full time

Take your career to the next level with The Auto Club Group, a leader in providing exceptional service to our members.

Salary: $21.00 per hour, with overtime earning potential at time and a half

About the Job:

We are seeking a skilled Roadside Assistance Technician to join our team of dedicated professionals who provide peace of mind to our members through identifying and navigating vehicle problems and delivering applicable services to get them safely back on the road.

In this role, you will operate a full-size or mini service truck or tow truck and applicable service equipment to assist AAA members, employees, and other motorists. You will also utilize GPS and maps to locate member breakdown locations, service vehicles by performing functions such as providing fuel, testing and replacing batteries, performing jumpstarts, providing lockout service, and changing/inflating flat tires, arrange for or tow member's vehicle when the vehicle cannot be started or is unsafe to drive, ensure 100% member satisfaction by providing excellent customer service, offer value to members through On-the-Go Tow or battery tests/sales, and provide support at special events such as parades, travel shows, Car Care, or Public Relations events.

Requirements:

  • High school diploma or equivalent and a valid driver's license
  • 21 years of age or older
  • Possess a valid state driver's license with minimal driving infractions/incidents
  • Have experience using tablets or electronic devices to update calls, review policies and procedures, document safety records, and complete other applicable duties
  • Exhibit strong customer service skills, including ability to effectively communicate to customers/members and understand the need for meeting and exceeding customer expectations
  • Ability to lift materials weighing up to seventy-five (75) pounds
  • Ability to successfully complete drug screening, MVR, criminal background check, and DOT health screenings (pre-employment and ongoing)

Benefits:

  • Hourly rates starting at $21.00 for North Carolina; pay rate will be determined based on experience and may exceed starting rate
  • Overtime earning potential at time and a half the hourly wage
  • Shift premiums: 5% for hours worked between 5pm and 11pm and 10% for hours worked between 11pm and 5am
  • $1,000 sign-on bonus; split payout at 90 and 180 days of employment
  • $250 quarterly perfect attendance bonus
  • Fully paid training
  • Medical, dental, and vision benefits
  • 401(k) with employer match
  • Paid parental leave and adoption assistance
  • Paid Time Off (PTO), company-paid holidays, CEO days, and floating holidays
  • Paid volunteer day annually
  • Tuition assistance program, professional certification reimbursement program, and other professional development opportunities
  • AAA membership
  • Discounts, perks, rewards, and much more


  • Charlotte, North Carolina, United States QUEEN CITY ROADSIDE LLC Full time

    Job OverviewWe are seeking a dedicated and skilled Wheeled Vehicle Transport Specialist to join our team at Queen City Roadside LLC.Salary & BenefitsThe successful candidate will be rewarded with a competitive hourly rate of $14-$16, supplemented by commission pay and tips. A flexible schedule is offered, including 12-hour shifts across day and night...


  • Charlotte, North Carolina, United States Hendrick Automotive Group Full time

    Job OverviewHendrick Automotive Group is seeking a skilled Vehicle Restoration Specialist to join our team.Estimated Salary$45,000 - $65,000 per year, depending on experience.About the JobThis role involves restoring vehicles to their original condition, requiring strong technical skills and attention to detail. As a key member of our team, you will be...


  • Charlotte, North Carolina, United States Hendrick Automotive Group Full time

    Job Summary: We are seeking a skilled Title Specialist to join our team at Hendrick Automotive Group. The successful candidate will be responsible for preparing tax, title, and legal transfer documents on vehicle sales.


  • Charlotte, North Carolina, United States Ryder System Full time

    Company OverviewRyder System is a leading logistics company dedicated to providing top-notch services to its customers. Our team of skilled professionals is committed to delivering exceptional results and exceeding customer expectations.Salary and BenefitsThe estimated annual salary for this position is approximately $60,000, with opportunities for...


  • Charlotte, North Carolina, United States Hendrick Automotive Group Full time

    About the RoleWe are seeking a skilled Certified Technician to join our team at Hendrick BMW Northlake. As a key member of our service department, you will be responsible for identifying necessary vehicle repairs and performing high-quality maintenance work.Key ResponsibilitiesExamine customer vehicles to diagnose issues and determine required...


  • Charlotte, North Carolina, United States Penske Full time

    About the Job: We are seeking a skilled Customer Service Representative to join our team at Penske. As a key member of our operations, you will play a vital role in ensuring our customers receive exceptional service and support.Main Responsibilities:• Greet and assist customers with fueling and washing vehicles• Perform vehicle readiness inspections to...


  • Charlotte, North Carolina, United States Community Concierge Services LLC Full time

    About the PositionCommunity Concierge Services LLC is seeking a reliable and physically fit Collection Specialist to join our team. This role involves collecting trash and recyclables from residential properties in the Charlotte, NC area.Salary and BenefitsThe estimated monthly salary for this position ranges from $900 to $2,000, depending on the routes...


  • Charlotte, North Carolina, United States Southern Industries Home Improvements Full time

    Join Our Team as a Home Improvement SpecialistWe are seeking an experienced Home Improvement Specialist to join our team at Southern Industries Home Improvements. As a key member of our crew, you will be responsible for providing exceptional service to our customers, ensuring their complete satisfaction with our products and services.About the JobThis is an...


  • Charlotte, North Carolina, United States Mazzella Service Full time

    About the RoleWe are seeking a highly skilled Crane Service Sales Specialist to join our team at Mazzella Service.The ideal candidate will have a proven track record in sales and support, with a strong understanding of overhead crane solutions. They will be responsible for generating new service sales and inspection opportunities within their assigned...


  • Charlotte, North Carolina, United States EnviroWaste Services Group, Inc. Full time

    About the Role:We are seeking a skilled Heavy Duty Vehicle Technician with expertise in heavy vehicle maintenance and repair, particularly with Diesel engines. In this role, you will be responsible for maintaining and repairing our fleet of vehicles and heavy trucks, ensuring they operate at peak performance.Key Responsibilities:Conduct Regular Maintenance:...


  • Charlotte, North Carolina, United States American Air Filter Company, Inc. Full time

    At American Air Filter Company, Inc., we are seeking an experienced Industrial Service Delivery Specialist to join our team. As a key member of our service team, you will be responsible for delivering exceptional customer service and ensuring the timely installation of high-quality air filters in various commercial, industrial, and residential settings.About...


  • Charlotte, North Carolina, United States BlueTriton Brands Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Route Service Delivery Driver CDL Specialist to join our team. As a key member of our delivery team, you will be responsible for providing exceptional customer service, managing account information, and working safely.ResponsibilitiesDeliver products to residential, commercial, and retail...


  • Charlotte, North Carolina, United States Reimagined Parking Full time

    We are seeking a skilled Valet Parking Attendant to join our team at Charlotte Airport. As a valued member of our operations team, you will play a critical role in ensuring the safe and efficient parking of guest vehicles.Key Responsibilities:Mobilize and coordinate the valet process by retrieving keys, retrieving vehicles for waiting guests, loading guest...


  • Charlotte, North Carolina, United States Emmy Squared Pizza Full time

    Company OverviewEmmy Squared Pizza, a growing restaurant company, is a dynamic and supportive environment where you can grow your career. We offer competitive pay, health benefits for full-time employees, and delectable menu items that you will be proud to serve our guests.Job DescriptionWe are seeking a Dining Service Specialist to join our team! As a key...


  • Charlotte, North Carolina, United States Drop Off Logistics LLC Full time

    Deliver Excellent Service to Customers Every DayWe are seeking a motivated Package Delivery Specialist to join our team at Drop Off Logistics LLC. As a key member of our delivery team, you will be responsible for safely delivering packages to customers in a timely and professional manner. This is an excellent opportunity for individuals who enjoy working...


  • Charlotte, North Carolina, United States Hendrick Automotive Group Full time

    Job OverviewHendrick Automotive Group is a leading provider of automotive services, and we are currently seeking a highly skilled Body Repair Specialist to join our team. As a key member of our Collision Center, this individual will be responsible for examining body damage on customer vehicles, identifying necessary repair work, and ensuring that all repairs...


  • Charlotte, North Carolina, United States The Hertz Corporation Full time

    Hiring at The Hertz Corporation for a Transportation Specialist role with a competitive salary. Key responsibilities include driving company vehicles to various locations while delivering exceptional customer service. As part of our team, you will be responsible for transporting customers and delivering vehicles from the Hertz Local Edition location.Job...


  • Charlotte, North Carolina, United States MV Transportation Full time

    Job DescriptionMV Transportation is a leading provider of public transportation services, and we are currently seeking skilled professionals to join our team as Transportation Specialists.About UsWe are committed to delivering exceptional service to our passengers while ensuring the safety and well-being of our employees and the communities we serve.Salary...


  • Charlotte, North Carolina, United States Dutch Miller Kia of Charlotte Full time

    Job Title: Automotive Operations SpecialistOverviewWe are seeking a highly organized and friendly Automotive Operations Specialist to oversee service orders and flow of the Drive Lane at Dutch Miller Kia of Charlotte. In this role, you will ensure that customers receive prompt, courteous, and effective service.ResponsibilitiesOversee service orders and flow...


  • Charlotte, North Carolina, United States Penske Full time

    About Penske Truck Leasing/Transportation SolutionsPenske is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.