Pharmaceutical Sales Specialist

3 weeks ago

Franklin TN, United States Fresenius Medical Care North America Full time
Job Summary:

As a Pharmaceutical Sales Specialist at Fresenius Medical Care North America, you will play a critical role in providing pharmaceutical sales support and service to dialysis facilities, staff, and healthcare professionals within an assigned sales territory. This position requires an experienced professional with a strong understanding of pharmaceutical sales, preferably in the renal space.

Key Responsibilities:

• Provides pharmaceutical sales support and service to dialysis facilities, staff, and healthcare professionals within an assigned sales territory.
• Functions as an RTG pharmaceutical product resource and specialist.
• Under supervision, utilizes established procedures to achieve projected quarterly sales goals in pharmaceutical products.
• Effectively utilizes reporting tools provided to achieve territorial goals.
• Maintains accurate and timely documentation in defined CRM tool, including sales call information, market share information, demographics, and sales target reports.
• Creates and executes an effective call plan. Utilizes all available data in pre-call planning sales targeting and educational activities.
• Identifies and prioritizes appropriate routing, scheduling of in-servicing needs, educational support, and follow-up calls.
• Demonstrates proficiency in all aspects of product responsibility, inclusive of disease state information on renal therapies, renal disease, and bone disease by completing required training.
• Achieves consistent sales coverage with clinics and physicians by meeting minimum call expectations per day.
• Identifies customer needs and presents the value of working with FMC to meet those needs. Utilizes selling skills in presentations and in-service activities.
• Collaborates with internal cross-functional partners to achieve shared objectives in assigned territory.
• Communicates and collaborates with Director of Sales on goals and strategies to maintain and grow business.
• Utilizes professional concepts and consistently applies company policies and procedures to resolve routine issues.
• Builds collaborative relationships internally and externally.
• Escalates issues to supervisor/manager for resolution, as deemed necessary.
• Exercises judgement in selecting methods, strategies, and evaluation criteria for obtaining sales results.
• Networks with key contacts outside of area of expertise.
• Mentor other staff as applicable.
• Assist with various projects as assigned by management.

Requirements:

• Bachelor's Degree required; in lieu of degree, a combination of education and experience may be considered.
• Previous experience in Pharmaceutical sales, preferably in Renal.
• Effective communication skills; Public speaking, written, and presentation skills.
• Basic computer skills; proficient with MS Office products.
• A minimum one year of service with the Fresenius Renal Pharmaceuticals team and completion of training requirements.

Working Conditions:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to physically cover and maintain regular face-to-face contact with customers over a large geographic area. Extensive travel by automobile/train/airplane is often necessary to cover assigned territory which includes overnight stays. Contact with customers by phone alone is not adequate. Occasional weekend work is necessary to support trade show events. Must reside within assigned territory.

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