Customer Service Representative

7 days ago


Daytona Beach, Florida, United States SCCU Full time
About Us

Space Coast Credit Union, the 3rd largest state-chartered credit union in Florida, is a financial institution with over 70 years of experience and assets worth over $8 billion. Our mission is to provide our members with exceptional service and tailored financial solutions.

Job Summary

We are seeking a Member Service Specialist to join our ONESCCU team in our Daytona Beach Branch. This role involves providing top-notch member service on various transactions, including deposits, withdrawals, and new account processing. The ideal candidate will have excellent sales and service skills, as well as the ability to assess members' needs and make recommendations for SCCU products and services.

Responsibilities
  • Provide exceptional member service by handling deposit, loan transactions, and new account processing.
  • Effectively assess members' needs and make referrals for SCCU products and services.
  • Resolve member issues and address questions accurately and timely.
Requirements
  • 6+ months of customer service and/or cash handling experience preferred.
  • High School Diploma or equivalent required.
Benefits
  • ONESCCU annual bonus available
  • Medical, Dental & Vision Insurance
  • HSA (Health Savings Account) with SCCU matching contribution
  • SCCU Paid Long Term and Short Term Disability coverage
  • SCCU Paid Term Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off
  • 401(K) Pre-Tax Savings Plan with SCCU match - 100% of the first 5% of employee contributions
  • Tuition Reimbursement Program
Financial Discounts & Perks
  • Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price
  • Fixed low rate credit card - 5.99%, if approved
  • FREE Identify Theft Protection
  • No fee SCCU accounts
Estimated Salary Range

$16.92 to $18.02 per hour depending on prior banking experience



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