Healthcare Customer Service Liaison

4 weeks ago


San Antonio, Texas, United States Actalent Full time
Job Title: Healthcare Customer Service Representative

Job Summary:

We are seeking a skilled Healthcare Customer Service Representative to join our team at Actalent. As a key member of our outreach team, you will be responsible for engaging with potential blood donors, educating them on the blood donation process, and scheduling donations.

Key Responsibilities:

  • Outreach to potential blood donors to educate them on the blood donation process and eligibility
  • Schedule donors for donations
  • Provide exceptional customer service to donors and stakeholders
  • Collaborate with cross-functional teams to achieve outreach and recruitment goals

Requirements:

  • Customer service experience or administrative experience is mandatory
  • Preferred medical background (phlebotomy, medical assisting, etc.)
  • 6+ months of experience is mandatory

About Actalent:

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation, and speed to market.

Diversity, Equity & Inclusion:

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. We are committed to creating an inclusive environment through persistent self-reflection, building a culture of care, engagement, and recognition with clear outcomes, and ensuring growth opportunities for our people.

Equal Opportunity Employer:

Actalent is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.


  • Healthcare Liaison

    4 weeks ago


    San Antonio, Texas, United States University Health System- San Antonio Full time

    POSITION SUMMARY/RESPONSIBILITIES As a key member of the University Health System- San Antonio team, the Member Service Representative plays a vital role in ensuring the highest level of service to our members. Responsibilities: \t* Serve as a liaison between members and providers to resolve service issues \t* Provide accurate and timely information to...

  • Healthcare Liaison

    4 weeks ago


    San Antonio, Texas, United States University Health System Full time

    Job SummaryServes as a key liaison between members and providers, resolving service issues and providing critical information to Community First Health Plan members via phone. Ensures compliance with HIPAA-related policies in all aspects of Member Services operations.Responsibilities• Provides exceptional customer service to members and providers•...


  • San Antonio, Texas, United States Draw House Concepts Full time

    At Draw House Concepts, we are seeking a skilled Customer Service Liaison to provide exceptional support to our clients and partners. In this role, you will handle inquiries, assist with project-related communications, and ensure a smooth and positive experience for every customer.Key Responsibilities:Respond promptly and professionally to customer inquiries...


  • San Antonio, Texas, United States Conn's Full time

    Job SummaryThe Digital Collections Representative plays a pivotal role as the liaison between Conn's and its customers, ensuring seamless communication and resolution of delinquency issues.Key ResponsibilitiesProvide written correspondence to customers via email, addressing their inquiries and concerns.Maintain written contact with customers who are past...

  • Healthcare Liaison

    4 weeks ago


    San Antonio, Texas, United States CHRISTUS Health Full time

    Job SummaryWe are seeking a skilled Clinic Patient Representative Senior to join our team at CHRISTUS Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support.Key ResponsibilitiesGreets and directs patients and visitors, ensuring a positive and welcoming experience.Serves as a liaison between...


  • San Antonio, Texas, United States University Health Full time

    POSITION SUMMARY As a key member of the University Health team, the Account Services Specialist plays a vital role in ensuring seamless interactions between employer groups, members, brokers, and regulatory staff. Responsibilities: \u2022 Serves as a liaison to resolve account service issues, contractual issues, and provides information to customers by...


  • San Antonio, Texas, United States Insight Global Full time

    Customer Success Associate - Liaison RoleWe are seeking a highly skilled Customer Success Associate to join our team in San Antonio, TX. As a liaison between our lab operations team and clients, you will be responsible for troubleshooting and resolving client issues over the phone and via email. Your primary goal will be to ensure seamless communication and...


  • San Antonio, Texas, United States State Farm Insurance Full time

    Customer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Assist...


  • San Antonio, Texas, United States Kevin Mcstravic - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative with Kevin Mcstravic - State Farm Agent, you will play a vital role in building and maintaining strong relationships with our customers. Your primary responsibility will be to establish trust and provide exceptional service to ensure customer satisfaction and loyalty.Key ResponsibilitiesDevelop and maintain...


  • San Antonio, Texas, United States Government Jobs Full time

    Job SummaryThe Customer Service Representative plays a vital role in ensuring the highest level of customer satisfaction by providing accurate and timely assistance to customers via phone and in-person.Key ResponsibilitiesProvide exceptional customer service by responding to customer inquiries and resolving issues in a professional and courteous...


  • San Antonio, Texas, United States 1st Franklin Financial Full time

    Customer Service Representative RoleThis position at 1st Franklin Financial Corporation involves working closely with the Branch Manager and staff to build strong relationships with customers.The Customer Service Representative is knowledgeable about the features of our products and services, which enables them to deliver an exceptional customer...


  • San Antonio, Texas, United States 1-800-Plumber + Air Full time

    Customer Service RepresentativeAt 1-800-Plumber + Air, we're looking for a skilled Customer Service Representative to join our team.Key Responsibilities:Provide exceptional customer service by greeting visitors and answering inbound calls in a professional and courteous manner.Ensure customer satisfaction by actively listening to concerns and resolving...


  • San Antonio, Texas, United States Government Jobs Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Government Jobs. The ideal candidate will possess excellent communication skills and be able to provide top-notch customer service to our clients.Key Responsibilities:Assist and direct calls and in-person customers with a high level of accuracy to ensure optimum...


  • San Antonio, Texas, United States University of the Incarnate Word Full time

    The Parking Services Liaison plays a crucial role in enforcing traffic and parking regulations at the University of the Incarnate Word. This position requires strong communication skills to assist in special events and report any irregularities, emergencies, or suspicious activity to the University Police Department.Reporting to the Parking, Liaison,...


  • San Antonio, Texas, United States Randstad Full time

    Job Title: Client Support SpecialistRandstad is seeking a skilled Client Support Specialist to join our team. As a key member of our client services team, you will be responsible for maintaining positive relationships with multiple client accounts.Key Responsibilities:Assist client managers in maintaining positive relationships with multiple client...


  • San Antonio, Texas, United States Management Support Full time

    Join Our Team as a Courtesy OfficerWe are seeking a highly organized and responsible individual to join our team as a Courtesy Officer at our Management Support property. As a key member of our team, you will be responsible for providing exceptional customer service to our residents and ensuring a positive living experience.About the Role:Provide excellent...


  • San Antonio, Texas, United States Nexus Health Systems Ltd Full time

    Job Title: Healthcare Service CoordinatorJob Summary:The Healthcare Service Coordinator will be responsible for assisting Case Managers with various healthcare service deliveries and discharge planning. This role will involve collaborating with Admissions Teams and Clinical Liaisons to prepare pre-admissions paperwork, accessing lab reports and medications,...

  • Healthcare Liaison

    2 weeks ago


    San Antonio, Texas, United States CHRISTUS Health Full time

    Job Summary: We are seeking a skilled Clinic Patient Representative Senior to join our team. The ideal candidate will have excellent interpersonal and communication skills, as well as experience working in a healthcare setting.Key Responsibilities:Maintain a positive and professional demeanor when interacting with patients and staff.Verify and update patient...


  • San Antonio, Texas, United States TruGreen Full time

    Job DescriptionAt TruGreen, we are committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and a great place to work.Position OverviewThis role is...


  • San Antonio, Texas, United States Actalent Full time

    Job Summary:Actalent is seeking a skilled Healthcare Customer Service Representative to join our team in San Antonio, TX. As a Donor Screener and Customer Service Associate, you will be responsible for outreach to potential blood donors, educating them on the blood donation process and eligibility, and scheduling donations.Key Responsibilities: Outreach to...