Configuration Manager

3 weeks ago


New York, New York, United States TechFlow Full time
Job Description

Job Title: Configuration Manager

Job Summary: TechFlow, Inc. is seeking an experienced Configuration Manager to support our Platform Services team. The ideal candidate will have a strong understanding of CMMS software and be able to configure and maintain the system to meet organizational needs.

Key Responsibilities:

  • Configure the CMMS system to meet organizational needs, including setting up users, permissions, workflows, asset hierarchies, and preventive maintenance schedules.
  • Define and manage equipment data, asset information, and location structure within the CMMS.
  • Ensure the accuracy, consistency, and completeness of asset, maintenance, and work order data within the system.
  • Establish data standards and oversee data import, validation, and reporting processes.
  • Develop and document CMMS usage guidelines and best practices for maintenance teams.
  • Continuously review maintenance workflows and processes to ensure optimal configuration and use of the CMMS.
  • Identify opportunities for process improvements and system enhancements.
  • Participate in development and implementation of advanced AI/ML data analytics to support predictive and prescriptive maintenance workflows in the platform.
  • Provide training and ongoing support to maintenance personnel and other stakeholders on how to effectively use the CMMS.
  • Serve as the primary point of contact for user issues, troubleshooting, and technical support related to CMMS functionality.

Requirements:

  • Bachelor's degree in Engineering, Information Technology, Business Administration, or a related field.
  • 5+ years of experience automating complex workflows and reports within CMMS/EAM software, including understanding of Asset Lifecycle Management and typical Corrective Maintenance and Preventative Maintenance processes.
  • Strong understanding of maintenance processes, asset management, and reliability practices.
  • Proficiency in CMMS platforms (such as Maximo, SAP PM, Infor EAM, or similar systems).
  • Experience building complex queries using SQL, including use of all SQL operators.
  • Experience querying and interpreting data from JSON NoSQL formatted document databases as well as highly structured relational schemas.
  • Proficiency in MS Office (Outlook, Word, Excel, PowerPoint, Teams).
  • Ability to obtain and maintain Public Trust clearance.

Preferred Qualifications:

  • Strong problem-solving skills and ability to translate business requirements into system configurations.
  • Excellent organizational and project management skills with the ability to manage multiple priorities.
  • Ability to communicate effectively with technical and non-technical teams.

About TechFlow:

TechFlow, Inc. is a 100% employee-owned company that has been a leader in applying innovative engineering, technology, integration solutions, and support services to the Federal Government's most demanding mission and business challenges. Our company has a strong track record of successful contracts in both areas and encourages cross-collaboration.

Benefits:

  • Employee stock ownership plan (ESOP) – Pride in being an employee-owner and annual employer contribution (per plan guidelines).
  • 401k plan with Roth option.
  • Eligibility for an employer match.
  • Immediate vesting.
  • Paid time off.
  • Holidays – 11 paid holidays per year.
  • Comprehensive medical, dental, and vision plans.
  • Company-paid Life & AD&D insurance plan.
  • Employee Assistance Program.
  • Wellness Resources.
  • Company-paid training and development program.
  • Voluntary benefits include:
  • Life & AD&D Insurance for employee, spouse, and children.
  • Short-term and long-term disability (per plan guidelines).
  • Legal Shield and Identity Theft protection plans.
  • Pet Insurance.


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