Configuration Manager
3 weeks ago
Job Title: Configuration Manager
Job Summary: TechFlow, Inc. is seeking an experienced Configuration Manager to support our Platform Services team. The ideal candidate will have a strong understanding of CMMS software and be able to configure and maintain the system to meet organizational needs.
Key Responsibilities:
- Configure the CMMS system to meet organizational needs, including setting up users, permissions, workflows, asset hierarchies, and preventive maintenance schedules.
- Define and manage equipment data, asset information, and location structure within the CMMS.
- Ensure the accuracy, consistency, and completeness of asset, maintenance, and work order data within the system.
- Establish data standards and oversee data import, validation, and reporting processes.
- Develop and document CMMS usage guidelines and best practices for maintenance teams.
- Continuously review maintenance workflows and processes to ensure optimal configuration and use of the CMMS.
- Identify opportunities for process improvements and system enhancements.
- Participate in development and implementation of advanced AI/ML data analytics to support predictive and prescriptive maintenance workflows in the platform.
- Provide training and ongoing support to maintenance personnel and other stakeholders on how to effectively use the CMMS.
- Serve as the primary point of contact for user issues, troubleshooting, and technical support related to CMMS functionality.
Requirements:
- Bachelor's degree in Engineering, Information Technology, Business Administration, or a related field.
- 5+ years of experience automating complex workflows and reports within CMMS/EAM software, including understanding of Asset Lifecycle Management and typical Corrective Maintenance and Preventative Maintenance processes.
- Strong understanding of maintenance processes, asset management, and reliability practices.
- Proficiency in CMMS platforms (such as Maximo, SAP PM, Infor EAM, or similar systems).
- Experience building complex queries using SQL, including use of all SQL operators.
- Experience querying and interpreting data from JSON NoSQL formatted document databases as well as highly structured relational schemas.
- Proficiency in MS Office (Outlook, Word, Excel, PowerPoint, Teams).
- Ability to obtain and maintain Public Trust clearance.
Preferred Qualifications:
- Strong problem-solving skills and ability to translate business requirements into system configurations.
- Excellent organizational and project management skills with the ability to manage multiple priorities.
- Ability to communicate effectively with technical and non-technical teams.
About TechFlow:
TechFlow, Inc. is a 100% employee-owned company that has been a leader in applying innovative engineering, technology, integration solutions, and support services to the Federal Government's most demanding mission and business challenges. Our company has a strong track record of successful contracts in both areas and encourages cross-collaboration.
Benefits:
- Employee stock ownership plan (ESOP) – Pride in being an employee-owner and annual employer contribution (per plan guidelines).
- 401k plan with Roth option.
- Eligibility for an employer match.
- Immediate vesting.
- Paid time off.
- Holidays – 11 paid holidays per year.
- Comprehensive medical, dental, and vision plans.
- Company-paid Life & AD&D insurance plan.
- Employee Assistance Program.
- Wellness Resources.
- Company-paid training and development program.
- Voluntary benefits include:
- Life & AD&D Insurance for employee, spouse, and children.
- Short-term and long-term disability (per plan guidelines).
- Legal Shield and Identity Theft protection plans.
- Pet Insurance.
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