Case Support Specialist

4 weeks ago


Chicago, Illinois, United States UCAN Full time
Job Summary:

UCAN is seeking a skilled Case Support Specialist to join our Transitional Living Program team. As a key member of our case management team, you will work closely with youth and their families to provide transportation, observation, and mentoring support. Your primary responsibility will be to maintain accurate and complete records, including DCFS Visitation Records and client data using the Evolv system. You will also participate in youth recreational activities, supervise parent-child interactions, and perform other duties as assigned. If you are a team player with excellent communication skills and a passion for supporting youth and families, we encourage you to apply for this rewarding opportunity.

Key Responsibilities:
  • Provide transportation and escort youth and families to designated sites
  • Observe and report on youth and family interactions during visits
  • Maintain accurate and complete records, including DCFS Visitation Records and client data using the Evolv system
  • Participate in youth recreational activities and outings
  • Supervise parent-child interactions and provide mentoring support
  • Perform other duties as assigned

Requirements:
  • High School Diploma or equivalent
  • Valid Illinois driver's license and insurance
  • Ability to maintain confidentiality of classified information
  • Ability to communicate effectively with youth, families, and staff
  • Ability to work independently and as part of a team

Working Conditions:
  • Work in a fast-paced, dynamic environment
  • Interact with youth, families, and staff in a professional and respectful manner
  • May be required to work flexible hours, including evenings and weekends


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