Principal AI/ML Infrastructure and Operations Engineer

3 weeks ago

San Francisco, California, United States UnitedHealth Group Full time

At UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As the Principal AI/ML Infrastructure and Operations Engineer, you'll play a critical role in ensuring the stability, reliability, scalability, and performance of our United AI Studio platform. This individual contributor role requires deep expertise in building and managing large-scale AI/ML platforms, providing strategic guidance, and hands-on technical leadership.

Key Responsibilities:

  • Design and implement scalable infrastructure solutions that align with our company's strategic goals and operational needs.
  • Oversee the management of multi-cloud (Azure, AWS, GCP) and hybrid infrastructure environments, ensuring secure and scalable solution hosting and optimal performance and cost-effectiveness.
  • Drive automation across the infrastructure lifecycle, leveraging Infrastructure as Code (IaC) and DevOps principles to streamline deployment and management processes.
  • Develop and implement monitoring frameworks for infrastructure, identifying areas for performance improvement, optimization, and ensuring high availability.
  • Collaborate with cybersecurity teams to ensure all systems and operations comply with industry standards and are secure against evolving threats.
  • Forecast and manage capacity requirements for the AI/ML infrastructure while identifying opportunities to reduce costs without compromising performance.
  • Stay updated with the latest in cloud technologies, AI/ML infrastructure advancements, and DevOps practices, providing leadership within the organization on best practices.

Requirements:

  • Bachelor's degree in computer science, information technology, or a related field.
  • 10+ years of infrastructure experience, with proven experience managing large-scale, cloud-based, enterprise-level software platforms and deep understanding of multi-cloud architectures.
  • 6+ years of practical experience in Infrastructure-as-Code and CI/CD tools like Terraform, Git Actions, and alike.
  • 5+ years of practical experience in containerization technologies (Kubernetes, Docker) and orchestration for large-scale workloads.

Preferred Qualifications:

  • Master's degree in computer science, information technology, or a related field.
  • Experience in monitoring and optimizing performance of distributed systems, particularly AI/ML pipelines and data processing workflows.
  • High-availability systems experience, with demonstrated success in building and maintaining highly available, fault-tolerant infrastructure.
  • Proven security & compliance knowledge, with solid understanding of security best practices and experience ensuring compliance with relevant regulatory frameworks.

About UnitedHealth Group:

UnitedHealth Group is a global organization that delivers care, aided by technology to help millions of people live healthier lives. We believe everyone – of every race, gender, sexuality, age, location, and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Equal Employment Opportunity:

UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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