Patient Financial Representative

6 days ago


Scottsdale, Arizona, United States ASTERINO & ASSOCIATES INC Full time
Job Summary

Asterino & Associates Inc. is seeking a skilled Patient Financial Services/Customer Service Representative to join our team. As a hybrid on-site/remote position, you will be expected to report to our Scottsdale office at least once per week, working daytime hours Monday through Friday.

We offer a comprehensive benefits package, including employer-supplemented health insurance premiums and a matching 401K plan, as well as paid vacation, sick days, and holidays upon completion of a probationary period.

Key Responsibilities
  • Handle in-bound patient phone calls and establish patient payment plans
  • Receive and transmit miscellaneous insurance and legal correspondence
  • Reprocess denied/rejected claims and resolve insurance payment issues
  • Conduct patient account research and analysis, as well as authorization and eligibility of benefits
  • Develop excellent professional communication skills, both written and oral
Requirements
  • High School Diploma preferred
  • Knowledge of medical billing best practices and insurance companies is beneficial
  • Intermediate to advanced skills in Microsoft Office Suite, including Microsoft Word, Excel, and Outlook
About Us

Asterino & Associates Inc. is a leading medical billing and revenue cycle management company with clients across the US. We pride ourselves on our commitment to excellence, professionalism, and results, and offer opportunities for career growth and development in a 'family first' atmosphere.



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