Customer Service Representative

4 weeks ago


Mount Sterling, Ohio, United States Nutrien Ag Solutions Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail division, you will be responsible for providing exceptional customer service, answering product inquiries, and processing sales transactions. If you have a passion for delivering outstanding customer experiences and working in a fast-paced retail environment, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process sales transactions, including handling cash, credit card payments, and processing orders.
  • Work closely with operations staff to complete product bookings and orders, ensuring accurate and timely fulfillment.
  • Monitor and maintain accurate records of customer accounts, including accounts receivable and payable.
  • Assist with inventory control, tracking inventory levels and performing stock transfers as needed.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced retail environment.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Ability to work independently and as part of a team.

About Us: Nutrien Ag Solutions is a leading provider of crop inputs and services, dedicated to helping growers achieve the highest yields with the most sustainable solutions possible. We offer a wide selection of products, including proprietary brands, as well as financial, custom application, and precision ag services. Our team of nearly 26,000 employees operates a world-class network of production, distribution, and ag retail facilities, serving growers' needs and striving to provide a more profitable, sustainable, and secure future for all stakeholders.



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