Customer Service Representative
3 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Hardscapes Outlet. As a key member of our sales team, you will be responsible for providing exceptional customer service, selling products, and ensuring a seamless customer experience.
Key Responsibilities- Provide face-to-face and phone support to customers, responding to their inquiries and resolving issues in a timely and professional manner.
- Sell or offer advice on available products, including retaining wall blocks, paver and patio blocks, aggregate, mulch, flagstone, and other hardscape materials.
- Process customer orders, determine charges, collect deposits, and payments, and make arrangements for delivery and pick-up of customer orders.
- Solicit sales of new or additional products or services offered by Hardscapes Outlet.
- Assist in design and product quantities for basic installations of landscaping projects.
- Weigh and ticket trucks in a correct and timely manner.
- Help manage and keep accurate inventory counts for this location.
- Communicate effectively with coworkers to ensure seamless customer service.
We are looking for a candidate with a strong customer service background and a passion for sales. A one-year college or technical school coursework in Landscaping program is preferred, or three to six months related experience and/or training, or an equivalent combination of education and experience.
We are an equal opportunity employer and welcome applicants from diverse backgrounds. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.
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