Luxury Venue Ambassador
5 days ago
As a Luxury Venue Ambassador with Harwood Hospitality Group, you will be at the forefront of delivering exceptional guest experiences in our luxurious hotel, Hôtel Swexan. Located in Dallas' premier hospitality district, our hotel is a masterpiece of elegance and sophistication.
About UsHarwood Hospitality Group is committed to providing unparalleled service and creating unforgettable memories for our guests. Our team of experts has crafted an experience that combines local expertise with international flair, resulting in a truly unique atmosphere.
Your RoleAs a Public Area Attendant, you will be responsible for maintaining the highest standards of cleanliness and quality in our public areas. This includes inspecting and cleaning all restrooms, lobby spaces, fitness center, pool, social club, employee locker rooms, and outdoor areas. Your attention to detail and passion for great service will make a significant impact on our guests' stays.
Responsibilities- Clean, maintain, and self-inspect public areas to ensure hotel standards are met.
- Inspect, clean, and restock all public area restrooms, lobby spaces, fitness center, pool, social club, and employee locker rooms.
- Perform deep cleans of lobby spaces, elevators, public area restrooms, employee locker rooms, and guest corridors.
- Restock public areas with guest supplies such as towels and water.
- Deliver and pick-up guest request items when assigned via the housekeeping communication system.
- Maintain floor care by sweeping, mopping, sealing, waxing, and polishing tile, marble, and brass surfaces.
- Remove trash from designated areas and dispose of it in central locations.
- Assist with responsibilities and duties in the absence or heavy volume of other public area attendants, house attendants, and/or housekeepers.
- Interact with guests to provide exceptional hospitality and ensure they feel welcome, comfortable, and well taken care of.
- 1-2 years' experience in a luxury hotel setting preferred.
- Previous Housekeeping experience preferred but not required.
- Ability to understand and working knowledge of English.
- Strong eye for detail and ability to stand and walk for extended periods.
- Willingness to work a flexible schedule, including nights, weekends, and holidays.
We offer a competitive salary of $40,000 - $55,000 per year, depending on experience, plus benefits including medical, dental, and vision insurance, 401(k) matching, and paid time off. As a valued member of our team, you will also receive opportunities for professional growth and development.
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