Product Operations Manager

5 days ago


Port Chester, New York, United States Gap Inc. Full time
Role Overview

Old Navy, a leading fashion retailer, seeks a seasoned Retail Supervisor to oversee Product Operations. This dynamic role demands exceptional leadership skills and the ability to motivate teams towards shared goals.

About Us

We're a mission-driven company dedicated to making fashion accessible and enjoyable for all. Our product experts create high-quality, stylish essentials for the whole family, with a focus on customer satisfaction and loyalty.

Key Responsibilities
  • Support management in performing functional tasks and act as a mentor to junior team members.
  • Lead processes and areas of business, promoting efficiency and productivity.
  • Treat customers and employees with respect and promote a positive work environment.
  • Maintain customer loyalty by delivering exceptional service and ensuring timely resolutions to concerns.
Requirements

To succeed in this role, you'll need:

  • At least 6 months of retail experience, preferably in a supervisory position.
  • Excellent communication and interpersonal skills to effectively interact with customers and team members.
  • A customer-focused approach, consistently striving to deliver an exceptional experience.
  • Ability to demonstrate initiative and develop skills to improve performance.
  • Passion for retail and adaptability in fast-paced environments.
Benefits and Compensation

This position offers competitive pay, merchandise discounts, paid time off, and comprehensive benefits, including medical, dental, vision, and life insurance. As an equal-opportunity employer, we foster a diverse and inclusive work environment, committed to providing a workplace free from harassment and discrimination.



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