Patient Services Operations Manager
1 week ago
**Job Title:** Patient Services Operations Manager
We are seeking a highly skilled and experienced professional to join our team as a Patient Services Operations Manager. This is an excellent opportunity for someone who is passionate about delivering exceptional patient care and service.
**About the Role:*
- Manage patient food service activities, ensuring compliance with established standards
- Lead a team of patient service staff to ensure meals are properly prepared and delivered to patients
- Conduct rounds on patients/departments to assess their needs and provide support
- Oversee the diet office and the service ambassador program
- Record safety and sanitation compliance
**Key Responsibilities:*
- Leverage Aramark's coaching model to engage and develop team members to their fullest potential
- Reward and recognize employees for their hard work and dedication
- Ensure individual and team performance meets objectives and client expectations
- Plan and lead daily team briefings to keep everyone informed and motivated
- Ensure safety and sanitation standards in all operations
**Client Relationship:*
- Maintain effective client and customer rapport for mutually beneficial business relationships
- Identify client needs and communicate operational progress
- Demonstrate excellent customer service using Aramark's standard service model
**Financial Performance:*
- Assist with the completion and maintenance of financial statements relevant to the department
- Deliver client and company financial targets
- Adopt all Aramark processes and systems, understand performance metrics, data, order, and inventory trends; educate teams on key levers to improve margins
**Requirements:*
- Requires at least two years of patient food service experience and some management experience is preferred
- Bachelor's degree or equivalent experience
**Salary:** $65,000 - $85,000 per year (depending on location and experience)
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