Guest Services Coordinator

5 days ago


Lynn, Massachusetts, United States Crunch Fitness Full time

Are you looking for a career that makes a difference in people's lives? As a Member Services Representative at Crunch Fitness, you will have the opportunity to positively impact our members' experiences every day.

**Job Summary:**

In this role, you will be responsible for providing exceptional customer service to our members and guests. This includes greeting them warmly, checking them in, communicating special events, and facilitating their needs.

**Responsibilities Include:**

  • Ensuring a welcoming atmosphere for all members and guests
  • Checking in members and guests accurately and efficiently
  • Communicating important information and promotions to members and guests
  • Facilitating member requests and escalating issues to management when necessary
  • Scheduling member services and processing payments

**Requirements:**

  • A high school diploma or equivalent
  • Previous customer service experience
  • Ability to work in a fast-paced environment

**Benefits:**

  • A competitive salary of $45,000 - $60,000 per year
  • A comprehensive benefits package, including medical, dental, and vision coverage


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