Customer Service Representative/Parts Coordinator

6 days ago


Columbus, Ohio, United States Shifflet Auto Care Full time

About Us

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We are a family-owned and operated automotive repair shop dedicated to providing exceptional service to our customers. With a rich history dating back to 1972, we have established ourselves as a trusted name in the community.

What We Offer

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As a valued member of our team, you can expect a competitive salary of $40,000 - $50,000 per year, depending on experience. In addition to a stable income, we offer a positive work environment with opportunities for growth and advancement. Our company culture is built on respect, teamwork, and a commitment to excellence.

Job Description

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As a Customer Service Representative/Parts Coordinator, you will be responsible for greeting customers, answering phone calls, and assisting with parts ordering and data entry. You will also play a key role in maintaining a professional and organized workspace. Your excellent communication skills and attention to detail will ensure seamless interactions with customers and colleagues alike.

Required Skills and Qualifications

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To succeed in this role, you will need:

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  • Excellent communication and interpersonal skills">
  • Able to comprehend instructions and information">
  • Attention to detail and organizational skills">
  • Basic computer skills and proficiency in data entry">
  • Reliable transportation and a good driving record">
  • Punctuality and ability to follow a schedule">
  • Ability to meet production and quality standards">
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Benefits

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In addition to a competitive salary, we offer a range of benefits, including:

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  • Paid holidays and vacations">
  • Health insurance">
  • Opportunities for career growth and advancement">
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Additional Responsibilities

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In this role, you will also be expected to:

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  • Review and analyze actions to determine ways to improve productivity and efficiency">
  • Interact positively with colleagues and provide excellent customer service">
  • Sell supplementary services by notifying customers of specials or additional work needed">
  • Maintain a clean and organized workspace">
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Contact Information

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If you are a motivated and detail-oriented individual looking for a new challenge, please contact us to discuss this opportunity further.



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