Pet Store Team Lead
4 weeks ago
As a Pet Store Team Lead at Pet Supplies Plus, you will be responsible for providing exceptional customer service and leading a team of pet care specialists. You will be the face of our store, ensuring that every customer leaves with a smile on their face and a new pet product in their hands.
Key Responsibilities:
- Provide leadership and guidance to team members to ensure excellent customer service and a clean, safe store environment.
- Assist customers in finding the perfect pet product, answering questions and providing product recommendations.
- Partner with store team leaders to learn and reinforce PSP standards and daily management routines.
- Perform back-office procedures, such as making signs, updating price changes, and imputing cashier records.
- Communicate opportunities to improve community engagement or store performance to the team leaders.
Requirements:
- 2+ years of retail experience.
- Proficiency in Microsoft Office.
- Strong sales and customer service skills.
- Ability to operate all equipment, including a forklift, to run the store.
- Candidates must be able to work flexible schedules, have reliable transportation, and pass a drug, background, and validated selection test.
Benefits:
- Paid time off, including PTO and holidays.
- Company-paid Life Insurance and Long-Term Disability Insurance.
- Medical, Dental, Vision, and Short-Term Disability options.
- 401(k) with a company match.
- Ongoing training and development.
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