Administrative Support Specialist
1 week ago
The Virginia Department of Labor and Industry is seeking an exceptional individual to fill the role of Administrative Support Technician in our Henrico Regional Office. This position serves as the first point of contact for internal and external customers, providing exceptional customer service and communication skills.
As a key member of our team, you will be responsible for assisting multi-lingual callers and visitors over the phone and in person. Your duties will include administering and scheduling maintenance of pool vehicles, preparing, sorting, and distributing agency mail, ensuring confidential record keeping and records destruction, and data entry. You will also provide administrative support to employees and agency programs, serving as backup to the Henrico Office Services Supervisor.
To be successful in this role, you must possess experience working in a front-line administrative assistant position in an office setting, involving customer service to the general public while performing various receptionist, administrative, and program support tasks. You should have excellent customer service skills, strong verbal and written communication skills, and strong organizational skills. Ability to establish and maintain good rapport with a wide variety of individuals at all levels in the organization is essential.
In addition to your exceptional customer service skills, you should have experience and/or training in computer applications such as databases and Microsoft Office programs. You must be able to work independently and as a team member with minimal supervision, taking initiative to complete tasks efficiently. A high school diploma or equivalent training and experience is required.
We offer a competitive salary of $49,289 annually, plus the State's benefits package. This position requires a valid driver's license or other reliable transportation means. The selected candidate must successfully complete a criminal background investigation and serve a 12-month probationary period from the date of employment if beginning as an original hire or re-employment.
The Virginia Department of Labor and Industry is committed to equal employment opportunity, affording every employee and applicant opportunities without regard to race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability. We strive to create a workplace that is inclusive and welcoming to all individuals.
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Administrative Support Specialist
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Administrative Support Specialist
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Educational Support Specialist
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