Front Office Operations Manager

3 days ago


Ottawa, Illinois, United States OSF Healthcare Full time
Job Description
As a Front Office Operations Manager at OSF HealthCare, you will play a critical role in ensuring the smooth operation of our physician office practices. Your responsibilities will include managing front office activities, coordinating patient flow, and handling customer inquiries.

You will work closely with our team to identify areas for improvement and implement changes to enhance the patient experience. Your expertise in process improvement and change management will enable us to streamline workflows, reduce wait times, and increase patient satisfaction.

To succeed in this role, you must possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. A minimum of 2 years of experience in a customer-facing role is required, along with proficiency in Microsoft office and electronic medical records systems.

The estimated salary for this position is $20.80/hour.

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