IT Support Specialist

3 weeks ago


Indian Head, Maryland, United States Solvere Technical Group Full time
Job Title: IT Help Desk Specialist

Solvere Technical Group is seeking a skilled IT Help Desk Specialist to provide technical support to our customers.

Key Responsibilities:

  • Provide technical support to resolve technical issues efficiently for both local and remote users.
  • Document all issues pertaining to systems issues and resolution thereof via helpdesk management software.
  • Enter trouble tickets into the Help Desk ticketing system and route advanced support requests to appropriate divisions.
  • Monitor system logs for errors and determine when to escalate error conditions.
  • Respond to customer inquiries and diagnose, identify, isolate and analyze problems utilizing experience and knowledge.
  • Setup, troubleshoot, and maintain user workstations.
  • Perform the initial setup and installation of standard seat configuration.
  • Install any additional authorized hardware and software required.
  • Apply Security Technical Implementation Guidelines (STIG), Security patches and operating system updates as required by DoD and DoN.
  • Provide standalone and network printer scanner support as well as support on other external devices.
  • Install and configure authorized software on NMCI S&T workstations.
  • Provide basic application support on MS Office Tools, Adobe Tools, MS Teams, etc.

Requirements:

  • Ability to communicate effectively at a technical and end-user level both orally and in writing.
  • Ability to work without direct supervision or with a team.
  • Ability to handle multiple basic tasks at one time and solve routine problems with limited assistance.
  • Ability to communicate effectively and work with diverse groups of people.
  • Ability to follow directions and to work in tense situations.
  • Knowledge of IT infrastructure and equipment.
  • One to seven years of relevant years' experience.

Security:

  • Active Secret Clearance is required.

Benefits:

Solvere offers a comprehensive and generous benefits package, including medical, dental, and vision insurance, basic life insurance, short- and long-term disability, and a 401k plan.

Solvere is committed to hiring and retaining a diverse workforce and is an Equal Opportunity/Affirmative Action employer.


  • IT Support Specialist

    4 weeks ago


    Indian Head, Maryland, United States Solvere Technical Group Full time

    Job OverviewSolvere Technical Group is seeking a skilled IT Support Specialist to join our team. As a key member of our technical staff, you will be responsible for providing top-notch support to our employees, ensuring the smooth operation of our computer systems and networks.Key ResponsibilitiesInstall, configure, and maintain computer hardware and...


  • Indian Head, Maryland, United States Insight Global Full time

    Electrical Design Support SpecialistWe are seeking an Electrical Design Support Specialist to join our team at Insight Global. As an Electrical Design Support Specialist, you will be responsible for developing design packages, preparing electrical drawings, specifications, and cost estimates for projects such as HVAC replacements, electrical power service,...

  • IT Support Specialist

    3 weeks ago


    Indian Head, Maryland, United States INflow Federal Full time

    About the Role:At INflow Federal, we're dedicated to delivering exceptional services that make a real difference in the lives of our customers. As an IT Support Specialist, you'll play a critical role in helping us achieve this goal.Key Responsibilities:As a member of our team, you'll be responsible for providing top-notch technical support to our customers....


  • Indian Head, Maryland, United States Insight Global Full time

    Job Title: Civil Design Support SpecialistAbout the Role:Insight Global is seeking a Civil Design Support Specialist to support their federal customer in Indian Head, Maryland. This role will involve developing civil designs for renovations and upgrades to existing buildings, preparing civil engineering calculations, design drawings, specifications, and cost...

  • Safety Specialist

    3 weeks ago


    Indian Head, Maryland, United States ERG Inc Full time

    ERG Inc is seeking a highly motivated Safety Specialist to join our team in Indian Head, Maryland. As a Safety Specialist, you will be responsible for participating in hazard analyses of manufacturing operations, reviewing standard operating procedures, and developing technical documentation.The ideal candidate will have a strong understanding of 29 CFR 1910...


  • Indian Head, Maryland, United States Insight Global Full time

    Job Summary: We are seeking a skilled Mechanical Design Support Engineer to join our team at Insight Global. As a Mechanical Design Support Engineer, you will play a critical role in supporting our federal customer in Indian Head, Maryland.Key Responsibilities:Technical reviews of design packagesPreparation of technical reports to summarize preventative...


  • Indian Head, Maryland, United States Insight Global Full time

    We are seeking a highly skilled Civil Design Support Engineer to join our team at Insight Global. This role will support our federal customer in Indian Head, Maryland, and involve developing civil designs for renovations and upgrades to existing buildings.The successful candidate will have a Bachelor's degree in civil engineering or a related field and at...


  • Indian Head, Maryland, United States Insight Global Full time

    Insight Global is seeking a Mechanical Design Support Engineer to support their federal customer in Indian Head, Maryland.This role involves technical reviews of design packages, preparing technical reports, and creation of long-term upgrade budgetary projections.The ideal candidate will have a Bachelor's Degree in Mechanical Engineering and 8+ years of...


  • Indian Head, Maryland, United States Insight Global Full time

    Electrical Design Support Engineer OpportunityInsight Global is seeking a highly skilled Electrical Design Support Engineer to join our team in Indian Head, Maryland. As a key member of our federal customer's support team, you will play a critical role in the design and development of electrical systems for complex lab and industrial environments.Key...


  • Indian Head, Maryland, United States Insight Global Full time

    Insight Global is seeking a highly skilled Mechanical Design Support Engineer to join their team in Indian Head, Maryland.This role will primarily support the company's federal customer in Indian Head, Maryland, working on a 5-year federal award for complete facility renovations in a complex, lab and industrial environment.The ideal candidate will have...


  • Indian Head, Maryland, United States Insight Global Full time

    Electrical Design Support RoleInsight Global is seeking an Electrical Design Support Engineer to join their in-house design engineering team. The primary project involves a 5-year award for complete facility renovations in a complex lab and industrial environment supporting the Navy in Indian Head, MD.The day-to-day responsibilities will include developing...


  • Indian Head, Maryland, United States Naval Facilities Engineering Command Full time

    Job SummaryThis is a challenging opportunity to work as a Construction Management Specialist with the Naval Facilities Engineering Command. As a key member of our team, you will be responsible for managing multiple priorities and providing technical recommendations to resolve complex problems encountered during the administration of construction...


  • Indian Head, Maryland, United States Cruz Associates Full time

    Job Summary:As an Industrial Maintenance Specialist at Cruz Associates, you will play a critical role in supporting the maintenance, repair, and installation of explosive and chemical processing equipment. This position requires a qualified pipefitter to work in various areas, including explosive and chemical processing, and to be subject to physical...

  • Security Specialist

    3 weeks ago


    Indian Head, Maryland, United States Resource Management Concepts, Inc. Full time

    Resource Management Concepts, Inc. (RMC) is seeking a detail-oriented Security Specialist to provide access control and visitor request support to NSWC Indian Head. The selected applicant will process visitor forms, verify vetting and vetting forms, issue visitor passes, and send visit requests using the Defense Information System for Security (DISS). They...


  • Indian Head, Maryland, United States First Division Consulting Full time

    Job SummaryThe Human Resource Specialist I plays a critical role in supporting workforce development programs and initiatives at Naval Surface Warfare Center, Indian Head, MD. This position includes analyzing and managing human resources processes and functions, with a focus on employee development and training.Key ResponsibilitiesDevelop and implement...


  • Indian Head, Maryland, United States Solvere Technical Group Full time

    Job OverviewSolvere Technical Group is seeking a skilled Software Development Specialist to contribute to the development of innovative software solutions.Key Responsibilities:Design and develop software applications using various programming languages and technologies.Collaborate with cross-functional teams to identify and prioritize project...


  • Indian Head, Maryland, United States First Division Consulting Full time

    Job SummaryWe are seeking a highly skilled Human Resources Specialist I to join our team at First Division Consulting. The successful candidate will be responsible for developing and implementing workforce development programs, as well as providing support to managers and employees in various HR areas.The ideal candidate will have a strong background in...


  • Indian Head, Maryland, United States Naval Facilities Engineering Command Full time

    Job SummaryThis is a challenging opportunity to work as a Construction Management Specialist with the Naval Facilities Engineering Command. The selected candidate will be responsible for managing multiple priorities and providing technical recommendations/solutions to complex problems encountered during the administration of construction contracts.Key...

  • Project Specialist

    3 weeks ago


    Indian Head, Maryland, United States Naval Facilities Engineering Command Full time

    Job SummaryWe are seeking a highly skilled Project Specialist to join our team at the Naval Facilities Engineering Command. As a key member of our team, you will be responsible for managing multiple priorities and providing technical recommendations/solutions to complex problems encountered during the administration of construction contracts.Key...


  • Indian Head, Maryland, United States Resource Management Concepts, Inc. Full time

    RMC is seeking a Quality Assurance Specialist to support our Navy customer in Indian Head, MD.The selected applicant will be responsible for:Assisting the quality director to initiate/schedule branch audits in conjunction with the branch managers/Quality POC in each department and construct a report that identifies gaps in the QMS system at a branch...