Food Service Team Lead

7 days ago


New Braunfels, Texas, United States El Tigre Tex Best La Lomita, Inc. Full time

At Tex Best, we are seeking a highly skilled Food Service Team Lead to join our team. As a key member of our management team, you will be responsible for managing the Food Service team shift in the absence of the GM/ASM. Your primary goal will be to ensure that the store runs smoothly and that customers are satisfied with their store experience.

Duties and Responsibilities:

  • Manage & motivate staff in food service area: Supervise and motivate the food service team to ensure excellent customer service and a clean, safe working environment.
  • Manage staff schedules: Create and manage staff schedules to ensure adequate coverage during peak periods.
  • Provide fast, friendly & professional customer service: Ensure that customers receive excellent service and respond promptly to their needs.
  • Ensure all safety & security issues are overseen with proper food handling: Prevent and address any safety and security issues related to food handling and preparation.
  • Ensure all food is displayed properly taking into account food safety and handling: Maintain a clean and visually appealing food display to ensure customer satisfaction.

Incentives/Benefits:

  • Flexible Work Schedules: Enjoy flexible scheduling to balance work and personal life.
  • Exceptional Training: Receive comprehensive training to develop your skills and knowledge.
  • Competitive Pay: Earn a competitive salary and benefits package.
  • Career Advancement and Development Opportunities: Pursue career advancement opportunities and develop your leadership skills.
  • 401K With a Competitive Company Match: Enjoy a 401K plan with a competitive company match.

Requirements:

  • Minimum 2 years' experience in C-store industry & minimum 1 year of Food Service in QSR or made to order setting: Possess relevant experience in the C-store industry and food service.
  • Available for nights & weekends occasionally: Be available to work nights and weekends when needed.
  • Customer service experience in retail: Possess excellent customer service skills in a retail environment.
  • Some management or team lead experience preferred: Possess some management or team lead experience.

Competencies:

  • Comfortable in a fast-moving environment: Possess the ability to thrive in a fast-paced environment.
  • Excellent customer service, interpersonal, and time management skills: Possess excellent customer service, interpersonal, and time management skills.
  • Problem-solving skills and attention to detail: Possess strong problem-solving skills and attention to detail.
  • High energy and strong work ethic: Possess high energy and a strong work ethic.

Education:

  • High School Diploma or Equivalent: Possess a high school diploma or equivalent.

Work Environment:

  • Work is performed primarily inside a retail store and an outdoor environment: Work in a retail store and outdoor environment.


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