Medical Operations Supervisor

4 days ago


Houston, Texas, United States CSL Plasma Full time
Job Summary

We are seeking a highly skilled Medical Operations Supervisor to oversee the reception and registration processes at our center. This role is responsible for supervising reception and medical staff, assisting management with daily center operations, and ensuring compliance with Standard Operating Procedures (SOPs).

Key Responsibilities
  • Supervise daily activities of reception, medical, and customer service operations
  • Provide clear and consistent instructions and directions, conduct meetings, and communicate performance expectations
  • Assist management with daily center operations, including development of reception and medical staff, assessment and improvement of processes, and troubleshooting issues
  • Ensure adequate reception and medical staffing to provide sufficient support based on center size, structure, and donor flow
  • Conduct investigations, participate in root cause analysis, and develop recommendations for process improvement
  • Participate in performance appraisals and provide performance feedback
  • Act as liaison for Center Medical Director and Divisional Medical Director
  • Ensure compliance with all local, state, and federal regulations and laws
Requirements
  • Active state licensure from a paramedic, nursing, physician assistant, chiropractic, naturopathic training program, or medical school required
  • Supervisory experience and regulated environment strongly preferred
  • Ability to make decisions with moderate impact on immediate work unit
  • Must be able to see and speak with customers and observe equipment operation
  • Occasionally perform tasks while standing and walking up to 100% of time
  • Examine and assess the skin and other abnormalities through sight, touch, and smell
  • Reach, bend, kneel, and have high-level manual dexterity
  • Occasionally required to lift and carry up to 25 pounds
Benefits

CSL Plasma offers a comprehensive benefits package, including options for health care benefits, company-provided basic life insurance, Short- and Long-Term Disability, and the option to participate in CSL's 401(k) Savings Program.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive work environment that reflects the diversity of our community.



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