TPA Business Development Manager

1 day ago


Scottsdale, Arizona, United States Voya Financial Full time

Company Overview:

Voya Financial is a company that values diversity, equity, and inclusion. We strive to create an environment where everyone feels comfortable bringing their whole selves to work.

We believe in being bold and committed to action, and we're dedicated to supporting our employees in reaching a better financial future.

Salary: $118,380 - $147,970 USD

Job Description:

The TPA Relationship Manager will be responsible for building and maintaining relationships with third-party administrators (TPAs) in the assigned territory. This role requires strong communication and interpersonal skills, as well as the ability to analyze data and develop solutions to complex problems.

Key Responsibilities:

  • Travel within assigned territory (80% travel required)
  • Coordinate regional TPA events
  • Increase sales distribution sources of existing TPA relationships
  • Re-introduce Voya's TPA capabilities
  • Reinforce Voya's commitment to the industry and valued TPA relationships
  • Provide training to TPA sales & administrative staff
  • Communications tailored to firm owners and/or key employees
  • Increase technology usage of TPAs in assigned territory
  • Increase number of TPAs utilizing self-serve capabilities
  • Promote TPA Revenue Sharing Programs
  • Recruit new TPA & dormant relationships
  • Target TPAs working exclusively with competitors and promote Voya capabilities
  • Pinpoint Voya's differentiating characteristics in the TPA community
  • Educate TPAs on how Voya TPA capabilities translate to lower operating expenses when administering Voya plans
  • Keep current with industry regulatory changes
  • Attend ASPPA and/or NIPA national meeting sponsored by Voya
  • Have a presence at ASPPA and NIPA regional chapter meetings
  • Host Voya-sponsored regional TPA regional meetings
  • Vendor system training, conduct/sponsor administrator training for TPA adm.in. System such as ASC, Datair, Relius etc.
  • Increase productivity of existing TPA relationships through technology efficiencies

Required Skills and Qualifications:

  • 5+ years' experience working in the DC market, 401, 403b, 457
  • Plan administration background
  • FINRA Series 6 Registration (or obtain within 6 months)

Benefits:

  • Health, dental, vision, and life insurance plans
  • 401(k) Savings plan - with generous company matching contributions (up to 6%)
  • Voya Retirement Plan - employer-paid cash balance retirement plan (4%)
  • Tuition reimbursement up to $5,250/year
  • Paid time off - including 20 days paid time off, nine paid company holidays, and a flexible Diversity Celebration Day
  • Paid volunteer time - 40 hours per calendar year

Critical Skills:

  • Customer Focused: Passionate drive to delight customers and offer unique solutions that deliver on their expectations
  • Critical Thinking: Thoughtful process of analyzing data and problem-solving to reach a well-reasoned solution
  • Team Mentality: Partnering effectively to drive culture and execute on common goals
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage


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