IT Incident Management Specialist

Job Title: IT Incident Management SpecialistJob Summary: KPMG is seeking a skilled IT Incident Management Specialist to join our Digital Nexus technology organization. This is a remote work opportunity.Key Responsibilities:Manage the entire incident management process, from detection to resolution, including major incident response.Record all incidents and...

KPMG is seeking a skilled Lead Specialist to join our Digital Nexus technology organization.As a Lead Specialist, IT Incident Management, you will be responsible for managing the entire incident management process, from detection to resolution. This includes major incident response, recording all incidents, and maintaining documentation for all outages.You...

Job DescriptionAt Incident IQ, we're seeking a skilled Tier 2 Support Specialist to join our team. As a key member of our support team, you will play a vital role in enhancing the experience of our customers by providing technical assistance to the Sales and Customer Success teams.Key Responsibilities:Deliver exceptional customer experiences, ensuring high...

Incident Management ConsultantGenesis10 is seeking a skilled Incident Management Consultant to join our team. As a key member of our client's financial services team, you will be responsible for monitoring and assessing incoming incident reports, conducting initial analysis, and collaborating with cross-functional teams to resolve incidents efficiently and...

Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Incident IQ. As a critical member of our customer success team, you will be responsible for ensuring that our users have a seamless experience with our software platform.Your primary responsibilities will include troubleshooting technical issues, providing step-by-step...

Job OverviewIncident IQ is seeking an experienced Engineering Manager to lead one of our C# development teams in enhancing our top-tier cloud-based SaaS application.The ideal candidate will be able to understand and navigate technical discussions, motivate the team to achieve the best business results, and provide a structured career path for all team...

Job Title: Manager, Customer SuccessAt Incident IQ, we are seeking a highly skilled and experienced Manager, Customer Success to join our team. As a key member of our Customer Success Organization, you will be responsible for overseeing a small team of Customer Success Managers (CSMs) to drive high-quality service delivery and client satisfaction through...

Job Title: Merchant Services Incident Resolution SpecialistJob Summary: We are seeking a highly skilled Merchant Services Incident Resolution Specialist to join our team at Motion Recruitment Partners. As a key member of our team, you will be responsible for resolving complex incidents related to merchant services, ensuring minimal disruption to our clients'...

Job DescriptionCompany OverviewIncident IQ is a leading provider of SaaS service management platforms for K-12 schools. Our mission is to revolutionize operational support activities to better serve students and drive instructional efficiencies.Gainsight PX Data Analyst RoleWe are seeking a skilled Gainsight PX Data Analyst to join our Product team. The...

Job SummaryOcado Client Services is seeking a skilled Major Incident Manager to join our team in the Americas. As a key member of our 24/7 global operation, you will be responsible for driving the restoration of our Technology services, delivering timely and effective communication of incidents across our business and customers.Key ResponsibilitiesEnd-to-end...

Company OverviewIncident IQ is a dynamic SaaS service management platform built exclusively for K-12 schools, transforming operational workflows. Our mission is to revolutionize how school districts manage support activities to better serve students and drive instructional efficiencies.Estimated Salary:$80,000 - $120,000 per yearAs a fast-growing company,...

Job SummaryWe are seeking a highly skilled Senior Paralegal to join our Legal Department at Incident IQ. As a Senior Paralegal, you will provide support to our General Counsel and assist with a broad range of legal matters, including commercial and business support, corporate and secretarial, administrative, compliance, intellectual property, and litigation...

Job SummaryThe Major Incident Analyst will support the Major Incident process for a 24/7 IT department, working closely with cross-functional teams to identify improvement opportunities and ensure end-to-end success of the Major Incident Management process.Key ResponsibilitiesManage and drive Major Incident technical bridge calls with on-call support teams...

Job Title: Account RepresentativeIncident IQ is seeking a highly motivated and results-driven Account Representative to join our team. As an Account Representative, you will be responsible for identifying, qualifying, and closing new business opportunities within assigned territories.Key Responsibilities:Meet and exceed sales targets by acquiring new...

About the JobThe client's mission is to protect sensitive data by equipping organizations to detect, investigate, and stop advanced cyber-attacks.They hide their exploits deep inside networks, email, and endpoints.The team assists customers in managing critical security incidents of all kinds.Join our team and be part of the mission to combat sophisticated...

Job SummaryThis position is part of the Federal Emergency Management Agency's (FEMA) Regional Offices, Region Four, National Preparedness Division, Technological Hazards Branch. As an Emergency Management Specialist, you will work as a member of the team to execute preparedness activities.Key ResponsibilitiesProvide assistance with planning and preparation...

At PagerDuty, we empower teams to deliver critical work through our Operations Cloud. We're seeking a Staff Software Engineer to join our Incident Management team.This role involves owning critical services within our core product and delivering innovative features through continuous interaction across the Operations Cloud. You'll work alongside a...

At Saxon Global, we are seeking a skilled Problem Management Specialist to join our team. The ideal candidate will have a strong focus on delivering continuous availability for GE applications and related infrastructure.The scope of this role includes analyzing and resolving P1, P2, and P3 priority incidents escalated to the Digital Operations Center (DOC),...

The NYU Family Health Centers Cyber Security Operations Team is seeking a highly skilled Cyber Security Operations Specialist to join our team.The ideal candidate will have a strong background in security technologies, processes, and procedures, with a minimum of 5 years of experience in information security.The Cyber Security Operations Specialist will be...

Job Summary: We are seeking a highly organized and detail-oriented Custodial Lead to oversee activities within our assigned program at SBM Management Services. The successful candidate will be responsible for coordinating and monitoring work activities, reporting accidents and incidents, and providing recommendations for corrective action.Key...