Collections Representative

6 days ago


San Fernando, California, United States First Credit Finance Full time
Job Overview

At First Credit Finance, a growing auto finance company in the San Fernando Valley, we are seeking a skilled Collections Representative to join our team.

Salary and Benefits

We offer an attractive compensation package, including a salary of $45,000 per year, 80% employer-paid medical, dental, and vision insurance, paid holidays and vacations, monthly bonuses, and opportunities for career advancement.

Key Responsibilities

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. Key responsibilities include:

  • Managing inbound and outbound calls via a dialer system
  • Providing timely solutions to customers while delivering a positive experience
  • Processing payments over the phone and offering payment options
  • Negotiating delinquent accounts and bringing them up to date
  • Implementing various collection techniques
  • Following up on calls and updating customer demographics
Essential Qualifications

To be successful in this role, candidates should have:

  • A minimum one year of experience in call center and/or automotive loan collections
  • Strong teamwork and communication skills
  • Self-motivation and the ability to complete tasks efficiently
  • Basic computer skills and the ability to multitask
  • Effective writing and communications skills
  • A high school diploma or equivalent
Preferred Qualifications

Candidates who are bilingual in English and Spanish are preferred for this role.

First Credit Finance offers a dynamic and supportive work environment, with opportunities for growth and development.



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