Multifamily Property Portfolio Lead

7 days ago

Seattle, Washington, United States Metropolitan Management Co Full time

About Us

Metropolitan Management Co is a leading real estate investment and management company focused on the strategic acquisition and management of multifamily properties in the vibrant Puget Sound region.

Compensation

The estimated salary for this role is $75,000-$85,000 per year, based on industry standards and market conditions.

Job Description

We are seeking a highly organized and results-driven professional to lead our property portfolio team. The ideal candidate will thrive in collaborative environments, possess a forward-thinking mindset, and demonstrate exceptional problem-solving skills.

Key Responsibilities

  • Oversee the operational performance of a select portfolio of properties, ensuring optimal management and efficient execution of day-to-day activities.
  • Supervise, recruit, and provide ongoing training and development for on-site personnel to maintain a high standard of operational excellence.
  • Develop and enforce strategies for managing delinquency, overseeing the collections process, and coordinating eviction proceedings when necessary.
  • Conduct in-depth, periodic inspections of assigned properties to ensure compliance with internal standards and identify areas for operational improvement.
  • Take a proactive role in formulating and reviewing the annual budget for the portfolio, closely monitoring the financial performance through regular analysis of Profit & Loss statements.
  • Address and resolve escalated tenant issues with professionalism and diplomacy, ensuring high levels of resident satisfaction and retention.
  • Maintain a robust after-hours support system, providing assistance during emergencies and ensuring seamless coordination between maintenance teams and on-site staff.
  • Analyze and conduct regular competitive market surveys to assess market conditions and ensure the portfolio remains competitive in terms of pricing, amenities, and overall value.
  • Ensure full compliance with all applicable fair housing laws, landlord/tenant regulations, and organizational policies, mitigating risk and safeguarding company interests.
  • Oversee payroll management for on-site staff, verifying and ensuring the accuracy of payroll submissions before processing.

Requirements

  • Proven ability to critically analyze complex issues, devise effective solutions, and communicate these insights clearly and persuasively to diverse stakeholders.
  • A minimum of 3 years' experience in the multifamily real estate sector, with a solid track record of success in property management and operations.
  • Demonstrated leadership experience, with at least 3 years in a management role, overseeing teams and driving operational success in a fast-paced environment.
  • Expertise in utilizing Microsoft Office Suite and other internet-based property management platforms, with a keen ability to leverage technology for operational efficiency.
  • Exceptional organizational acumen, with a meticulous attention to detail and the ability to manage multiple priorities in a high-pressure environment.
  • Highly dependable and responsible, with a strong sense of accountability and commitment to maintaining a high standard of work.
  • Strong problem-solving capabilities, with the ability to remain composed and decisive in the face of challenges.
  • Superior interpersonal and communication skills, with the ability to build and maintain positive relationships with residents, staff, and external partners.

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