French English Customer Service Representative
22 hours ago
We are seeking a highly skilled French English Customer Service Representative to join our team at Global Channel Management.
Key Responsibilities:
- Answer incoming calls and process orders in a timely and efficient manner.
- Resolve customer complaints and troubleshoot issues to determine the best path for resolution.
- Document customer interactions and track call types accurately.
- Maintain support service levels and uphold Customer Service standards.
- Follow up with customers to resolve inquiries regarding order status, shipping status, and stock availability.
- Take inbound phone calls for up to 90% of assigned shift.
Requirements:
- 1+ year(s) of experience working in customer service, hospitality, or call center environment.
- Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice.
- Strong verbal and written communication skills.
- Demonstrated listening and comprehension skills.
- A clear team player with strong interpersonal skills.
- Ability to maintain composure when dealing with difficult customer situations.
- Excellent time management skills – must be able to prioritize tasks efficiently.
- Strong PC skills, including MS Office; Word and Excel.
- Ability to navigate information systems and internal tools, including SAP.
Preferred Qualifications:
- Prior experience in the optical industry.
What We Offer:
- A competitive pay rate of $17.50 for English and $20.00 for French speaking.
- A high school diploma or equivalent.
Why Join Us:
At Global Channel Management, we value our employees and offer a dynamic work environment that promotes growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
-
Customer Service Representative
5 days ago
Port Washington, New York, United States Bernard Nickels & Associates Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Bernard Nickels & Associates. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesAnswer incoming calls and process orders...
-
Customer Service Representative
2 weeks ago
Port Washington, New York, United States Global Channel Management Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Global Channel Management. As a key member of our French/English Call Center, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesAnswer incoming calls and process orders in a timely and efficient...
-
Customer Service Representative
1 week ago
Port Washington, New York, United States Global Channel Management Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Global Channel Management. As a French/English Call Center Agent, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesAnswer incoming calls...
-
Customer Service Representative
1 week ago
Port Washington, New York, United States Global Channel Management Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Global Channel Management. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring a positive experience for all interactions.Key...
-
Customer Service Representative
2 weeks ago
Port Washington, New York, United States Global Channel Management Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Global Channel Management. As a French/English Customer Service Rep, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience for our customers.Key...
-
Customer Service Representative
2 weeks ago
Port Washington, New York, United States Global Channel Management Full timeAbout the RoleAt Global Channel Management, we are seeking a highly skilled French Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in French.Key ResponsibilitiesAnswer incoming calls and process orders in a timely and efficient...
-
Customer Service Representative
1 week ago
Port Washington, New York, United States Global Channel Management Full time{"title": "Customer Service Representative", "content": "About the JobWe are seeking a highly skilled Customer Service Representative to join our team at Global Channel Management. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key...
-
Customer Service Representative
2 weeks ago
Port Washington, New York, United States Global Channel Management Full timeJob Summary:Global Channel Management is seeking a highly skilled and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Customer Service: Respond to customer inquiries,...
-
Customer Service Representative
2 weeks ago
Port Washington, New York, United States Global Channel Management Full timeJob DescriptionJob Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Global Channel Management. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and troubleshooting issues to determine the best path...
-
Customer Service Representative
5 days ago
Port Washington, New York, United States Global Channel Management Full timeAbout the JobWe are seeking a highly skilled Customer Service Representative to join our team at Global Channel Management. As a key member of our Call Center team, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesAnswer incoming calls and process orders in a timely and efficient mannerResolve customer...
-
Bilingual Customer Service Representative
2 weeks ago
Port Washington, New York, United States Bernard Nickels & Associates Full timeJob SummaryThe Customer Service Representative will handle calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. This is a temporary remote position, and candidates who are selected should be prepared to travel to the office in the future when directed.Key ResponsibilitiesAnswer incoming calls and...
-
Customer Care Associate
4 weeks ago
Port Washington, New York, United States Global Channel Management Full timePosition Overview:The Customer Service Representative plays a vital role in ensuring client satisfaction and support. This position requires a minimum of 1 year of experience in customer service, hospitality, or a call center setting.Key Qualifications:Fluency in French and English.Exceptional telephone manners, with the ability to communicate confidently...
-
Bilingual French Customer Support Specialist
4 weeks ago
Port Washington, New York, United States Bernard Nickels & Associates Full time1. This is a temporary remote position. Candidates who are selected should be prepared to travel to the office in the future when directed.GENERAL FUNCTIONThe Customer Support Specialist manages inquiries from both new and existing business clients concerning a range of requests in a prompt and effective manner.KEY RESPONSIBILITIES• Handles incoming calls...
-
Bilingual French Customer Support Specialist
4 weeks ago
Port Washington, New York, United States Bernard Nickels & Associates Full time1. This is a temporary remote position. Candidates who are selected should be prepared to travel to the office in the future when directed.GENERAL FUNCTIONThe Customer Support Specialist manages inquiries from both new and existing business clients, addressing a range of requests in a prompt and effective manner.MAJOR DUTIES AND RESPONSIBILITIES• Handles...
-
Service Excellence Associate
4 weeks ago
Port Washington, New York, United States Global Channel Management Full timePosition Overview:The Customer Service Representative plays a crucial role in delivering exceptional support to our clients. This position requires a minimum of 1 year of experience in customer service, hospitality, or a call center setting.Key Qualifications:Fluency in French and EnglishOutstanding telephone communication skills, with the ability to convey...
-
Bilingual Customer Support Specialist
4 weeks ago
Port Washington, New York, United States Global Channel Management Full timePosition Overview:We are seeking a dedicated Bilingual Customer Support Specialist proficient in both French and English. This role is essential in delivering exceptional service to our clients at Global Channel Management.Key Responsibilities:Handle incoming calls and process customer orders efficiently.Address customer complaints and troubleshoot issues to...
-
Bilingual Customer Support Specialist
3 weeks ago
Port Washington, New York, United States Global Channel Management Full timePosition Overview:This role involves providing exceptional customer support in both French and English within a dynamic call center environment. Key Requirements:- Minimum of 1 year of experience in customer service, hospitality, or a call center setting.- High school diploma or equivalent.- Work hours: 11:00 AM to 7:15 PM, with training from 9:00 AM to 5:00...
-
Bilingual Customer Support Specialist
3 weeks ago
Port Washington, New York, United States Global Channel Management Full timePosition Overview:We are seeking a dedicated Bilingual Customer Support Specialist to join our team at Global Channel Management. This role requires proficiency in both French and English, with a focus on delivering exceptional service to our clients.Key Requirements:- Minimum of 1 year of experience in customer service, hospitality, or a call center...
-
Customer Service Representative
2 days ago
Port Washington, New York, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for delivering exceptional customer experiences that drive loyalty and retention.Key Responsibilities:Greet customers and provide a positive, engaging...
-
Customer Service Representative
2 days ago
Port Washington, New York, United States Global Channel Management Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Global Channel Management. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring a positive experience for all interactions.Key...
