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Retail Sales Associate

1 month ago

Aurora, Illinois, United States Carter's Full time

About the Role:

We are seeking a highly skilled Sales Associate to join our team at Carters. As a Sales Associate, you will be the first point of contact for our customers, providing exceptional customer service and ensuring a positive shopping experience.

Key Responsibilities:

  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
  • Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
  • Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
  • Execute and expedite point of sale/register transactions
  • Complete floor replenishment and shipment as needed
  • Articulate current promotional events and the brand loyalty program, including credit, to customers
  • Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

What We Offer:

  • A positive and solutions-oriented mindset
  • Demonstrated customer service and engagement skills
  • Effective and professional verbal and written communication skills
  • The ability to manage multiple tasks at once

Requirements:

  • Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
  • Stand or walk for extended periods of time; climb up and down a ladder
  • Provide availability that may include days, nights, weekends, and holidays as scheduled

Carters is an Equal Opportunity and Affirmative Action employer.