Student Support Specialist

6 days ago


Birmingham, Alabama, United States Herzing University Full time
Job Description

The Enrollment Team Lead will be responsible for supporting the admissions process, providing exceptional customer service to students, and collaborating with various departments to ensure a seamless enrollment experience.

About the Role

This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. The successful candidate will be comfortable working independently and as part of a team, with a focus on delivering high-quality results and exceeding student expectations.

Key Responsibilities
  • Serve as the main point of contact for campus students, providing timely and accurate information to guide them through the enrollment process.
  • Assist students in completing all necessary enrollment forms, ensuring compliance with university policies and procedures.
  • Conduct informative sessions for prospective students and their families, sharing detailed information about the university, programs, and admissions requirements.
  • Organize and conduct campus tours, showcasing the university's facilities, resources, and campus life to prospective students and visitors.
  • Collaborate with the admissions team to identify and communicate cohort needs, ensuring optimal enrollment and fill rate.
Requirements
  • Bachelor's degree or equivalent experience in a relevant field.
  • Prior experience in college admissions or a related field is preferred.
Estimated Salary Range

$55,000 - $65,000 per year, depending on experience.

Location

This role is located in one of our many campuses across the country, with opportunities for remote work and flexible scheduling.



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