Business Development Account Manager

1 month ago


Brooklyn, New York, United States Prime Matter Labs Full time
Job Summary:

We are seeking a highly motivated Business Development Account Manager to join our team at Prime Matter Labs. As a key member of our sales team, you will be responsible for building and maintaining relationships with our most valuable customers, driving customer satisfaction, and contributing to the growth of our business.

Key Responsibilities:

* Be the customer's voice within our organization, driving customer satisfaction by ensuring everyone understands their needs.
* Partner with the sales team to ensure they have all of the information, tools, and support they need to maintain our accounts and grow our business.
* Manage new and existing products through development, production, and re-order, ensuring on time delivery and clear communication throughout.
* Provide consistent updates to our customers on project status and needs, ensuring they are informed at all times.
* Coordinate finished product pickup by communicating with the accounting and shipping department to ensure on time delivery.

Requirements:

* 2+ years of experience working as a customer service or business development representative, ideally in a manufacturing or supply chain environment
* Excellent verbal, written and interpersonal communication skills
* Experience participating in and facilitating meetings
* Excellent attention to detail, time management, and organizational skills
* Ability to analyze data, establish clear priorities quickly, and drive the decision making process
* Ability to work effectively under tight timelines, handle multiple projects, and meet deadlines
* Strong collaboration and administrative skills, and a knack for engaging with customers
* Experience in data entry and MS Office (Word, Excel, Outlook and PowerPoint.)

What We Offer:

* Competitive compensation package
* Health, dental, and vision benefits
* 401K match program
* The spirit of a startup with the security of an established, profitable industry leader
* The opportunity to make waves in a $250B industry

About Us:

At Prime Matter Labs, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Prime is an equal opportunity employer.

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